
Thao Trinh
Quality Assurance Supervisor

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About me
Regulatory and Quality Assurance (QA) Manager in food industry
Education

University of Reading
2023 -Postgraduate Certificate Sustainable Food Quality for Health – Regulatory Affairs Pathway StudyingSome modules have been done in 2024:+ International Food Law – The Basics (5 credits): Grade: Distinction (Mark: 85/100)+ Keeping the consumer informed (EU&UK Food Labelling) (10 credits): Grade: Distinction (Mark: 77/100)+ UK Food Law – The Basics (5 credits): Grade: Distinction (Mark: 79/100)
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Bach Khoa University (fomerly Ho Chi Minh City University of Technology)
2001 - 2006Bachelor's Degree Chemical & Food Technology
Experience

Nestlé
Sept 2006 - Jul 2008Quality Assurance SupervisorMaintained all food safety and quality management systems (ISO22000, Nestle Quality System (NQS), QMS, GMP, GHP, HACCP) related to Maggi products.

Golden Hope Nha Be Edible Oils Ltd.
Sept 2009 - Dec 2011QA, QS-ESH and R&D ManagerI worked for Golden Hope-Nha Be Edible Oils Ltd. as a Quality System and Environment, Safety and Health Management (QS-ESH) Deputy Manager (acted as Manager) for 10 months before I was promoted to Quality Assurance and Research and Development (QA and R&D) Manager for 14 months. When I was promoted to QA and R&D Manager in October 2010, I not only managed QA and R&D activities but also I continued to be in charge of the responsibilities of QS-ESH section because this section was joined to QA and R&D department at that time. Show less
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Southern District Health Board (New Zealand)
Nov 2012 - Mar 2015DK (diet kitchen) supervisor, Food Services Supervisor and Kitchen Assistant• Loaded food orders from the patient’s menus into Citrix system and made sure that patients have meal orders meeting their individual nutritional requirements.• Printed out individual patient’s menus for the next day and all tray tickets which are presented all diet information and order of individual patients and arranging them in wards’ order to send to tray-line.• Made all drinks, special patient's diets, supplements for morning tea, afternoon tea and supper.• Checked every meal to comply with meal service standards, when tray line start. • Trained new staff according to required standards and meet service time frames.• Maintained standards of all basic food handling, health and safety in the kitchen. Show less

New Viet Dairy
Oct 2015 - Dec 2019QA Manager• Intensively ran product registration/declaration processes for new imported products and the company’s branded products on time to launch new products as Marketing plans• Highly supported and verified new product and new packaging development; new Company, new branches & new factory projects in term of food safety regulation compliance and quality standards.• Ensured that imported and branded products’ food safety and quality and storage conditions and their sub-labels comply with Vietnamese regulations, suppliers’ standards, and customers’ requirements• Proactively commented for new regulated drafts and quickly updated regulations and reviewed gaps/potential risks to report to Board of Directors and set action plans to implement new regulations• Well managed an ISO 9001:2015 system and HACCP program• Timely managed internal audit, external audit (Authorities, Certification Bodies, Suppliers) and customer audit• Quickly solved problems on non-conformities and customer complaints related to food safety, regulations and quality Show less

Brenntag
Mar 2020 - Jun 2021Regulatory and QA Manager• Well managed a full process of food and feed proclamations/registration from supplier document collections to finish before products arrive in Vietnam. Specialty: food ingredients, food additives and processing aids, food flavoring, animal and seafood feed• Advised customers and suppliers on regulation interpretations and suggested good solutions to solve their concerns• Played a key role in working with regulatory authorities to improve regulatory outcomes and prevented/reduced negative business impact• Kept close track of regulatory changes and interpreting their implications. Proactively inputted to new drafts• Took new roles as a regulatory manager for some other industries such as chemical, lubricant, personal care, pharmaceutical in 01/01/2021• Fully set up and ran microbial laboratory operations Show less

Plas Farm Ltd.
Nov 2021 - Jul 2022Quality Technician- Played a key technical role in high care production to ensure the site conforms with the requirements of the Food Safety Management system (BRC issue 8, GMP & HACCP). - Inspected the site weekly to comply with GMP. Did glass and hard plastic checks and calibrations. - Maintained day-to-day quality control in production lines to keep products' quality as they are. Closely checked CCPs (critical control points) and other relevance tests of each batch before release for packing and doing quality checks (organoleptic, weight, coding, labels…) online every hour.- Fully controlled labels printing activities to ensure printing correct labels for every batch. - Continuous contributed ideas to improve BRC system by the role of an internal auditor. Show less

Skoulikas Bedford Ltd
Nov 2022 - Dec 2023Technical Coordinator- Was a project leader to work with senior managers in driving the business to a BRCGS Storage and Distribution accreditation. --> Achievement: Grade AA of BRCGS Storage and Distribution Issue 4 Certificate in the first audit.- All-encompassing role to champion the technical specifications, quality, product safety, due diligence, and legal requirements across the business. - Was the main contact for all customers on any technical/quality enquiry.- Was the main contact for all suppliers on any technical/quality enquiry. Show less

Unilever
Jan 2024 - nowRegulatory Affairs Assistant Manager (EU Regional Ice Cream BG)- To support innovation and design regulatory compliance into all European projects.- Contributes regulatory input to the risk assessment of marketing claims at EU regional level.- Supports R&D and other functions in the correct application of EU food regulations, including training.- Maintains information sharing systems to ensure access and alignment on relevant regulatory topics.
Licenses & Certifications

GMP & HACCP Awareness Training and Internal Auditor
Bureau Veritas VietnamOct 2015
ISO22000 Internal Audit Training
SGS Thailand Ltd.Jan 2007
OHSAS 18001: 1999 Awareness & Interpretation Training
SGS Thailand Ltd.Jan 2007
The ISO22000 (Food Safety Management System) Awareness and Interpreting Training
SGS Vietnam Ltd.Jan 2007
BRCGS Storage and Distribution Issue 4 Auditor
BRCGSFeb 2023
ISO9001:2008 Internal Audit Training
Quality Assurance And Testing Center 3, Quatest 3Jan 2010
ISO9001:2015 Lead Auditor
SGS Vietnam Ltd.Aug 2016
BRC Awareness training and internal auditor
SGS Vietnam Ltd.Jul 2015
ISO9001:2008 Awareness Training
Quality Assurance And Testing Center 3, Quatest 3Jan 2010
ISO9001:2015 Awareness and Internal Auditor
SGS Vietnam Ltd.Feb 2016
Honors & Awards
- Awarded to Thao TrinhDairy Australia Scholarship Dairy Australia Feb 2017
- Awarded to Thao Trinh"Student Science Research 2006" National Award The Ministry of Education and Training Apr 2006
- Awarded to Thao TrinhMerit-based scholarships every semester during my studying time at university HCMC University of Technology (Bach Khoa)
Volunteer Experience
Sale
Issued by Vietnamese Disability Charity in Otago University (NZ)
Associated with Thao Trinh
Languages
- enEnglish
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