Hadeer Khaled

Experience

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  EGYPTAIR

  Oct 2017 - Nov 2017

  Public relations

  - Hosted state officials, VIPs, and business class passengers at Egypt Air lounges.- Strived to improve customer satisfaction through excellent customer service- Identified and responded to client needs.- Supervised the cleaners and buffet inside the lounge.

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  Disty Company

  Sept 2019 - Oct 2020

  Administrative Assistant

  - Submitted reports, invoices, and presentations.- Managed the daily/weekly/monthly agenda and coordinate the new meetings and appointments.- Updated contact information of employees, customers, and suppliers.- Managed administrative work with Finance, Sales, and HR departments.

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  Jupiter

  Nov 2020 - Apr 2021

  Training Development Advisor

  - Communicated and made outbound calls to potential customers for SAP/ERP Training Courses.- Understood customers’ needs and identified sales opportunities.- Researched and qualified new leads.- Organized the schedule and Training Plan.- Closed sales and achieve sales targets.Achievements:- Closed sales and achieved monthly sales targets more than the specific.- Insert the required total number of potential leads on CRM before the specific required date.- Reached to leads quickly with smart ways. Show less

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  EGMED

  Apr 2021 - Aug 2023

  Sales & Service Coordinator

  - Created and followed up the Electronic Invoices for the Sales and Maintenance Lines (Direct & UPA).- Maintained the installation Process and reports.- Created Sales Offers, Purchasing Orders, BL, and Expenses.- Followed up on stock availability and Transfers Spare parts to the Engineers W/H.- Send and receive emails and Faxes, reserve hotels, and request the needed supplies.

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  Atlas Copco

  Aug 2023 - now

  Service Administrator

  - Provide professional administration support for Service Team.- Create Service orders and reserve the needed Parts from the stock.- Follow up the invoicing of work carried against customer PO to match adequate invoice requested by salesman.- Follow any disputes regarding billing, Stock return, Credit notes.-Provide an efficient administrative service for warranty claims with technical support