Duffy Miller

Experience

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  Eatelcorp, Inc.

  Apr 1993 - Aug 1998

  OSP Engineering, Transmission Systems and Construction Manager

  Responsible for all aspects of planning, engineering, specification, design, integration, analysis, measurement, constructing, and controlling quality of outside plant networks for Eatel consisting of copper and fiber-optic transmission facilities. Networks supported a wide range of services including voice telephone services, T-1, ISDN, DS-3, ADSL, SDSL, and HDSL.Managed two in-house construction crews and external construction contractors. Responsible for safe, efficient and accurate installations of communications facilities including optical cables, electronics, power distribution systems, towers, catwalks, fencing, and conduit. Show less

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  EATEL

  Aug 1998 - Jun 2013

  Responsible for research of new telecommunications technologies with the intent of relating them to Eatel's current strategic positions. This included examining technologies used by competitors, as well as those available to Eatel.Conceived, researched, and designed the original Fiber-to-the-Home system at Eatel. Presented original idea, designed major elements of system, created financial analysis and proforma business model, influenced several network architecture standards which led to a high reliability design. Upon completion of designing the network, moved to Operations and led the launch of installation and repair. Redesigned many logistical process flows resulting in fewer first pass failures and greater customer satisfaction. Instrumental in the success of the product by leading the Project Management effort. Show less Responsible for analyzing and engineering network capacities for voice and data internetworking within Eatel and interconnected to other companies such as Bellsouth, WorldCom, Global Crossing, and UUnet.Responsible for design, measurement, operation, and maintenance of the internet network including: dialup modems, DSL modems, routers, switches, DNS, web hosting, email hosting, Radius servers, FTP servers and various other network components typical to an ISP. Duties ranged from hardware and software engineering to creating maintenance practices to ensure high-availability of internet network.Responsible for the telephone support of entire ISP customer base by directing the Internet Technical Support Department. Responsible for providing fast and accurate support services to customers seeking telephone support. Led the department to several quality improvements and practices that still continue today. Show less

  • General Manager, Carrier/Wholesale Services

    Nov 2011 - Jun 2013

  • Marketing Research Manager

    Oct 2006 - Nov 2011

  • Operations Manager

    Apr 2005 - Oct 2006

  • Special Projects Manager

    Jun 2002 - Mar 2005

  • Manager of Network Services

    Aug 1998 - Jun 2002
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  Deep South Investments

  Oct 2007 - now

  Owner

  Involved in various real estate investment ventures.

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  Jacobs

  Jan 2016 - now

  Instrumentation and Control Systems Engineering for petro-chemical industry projects. Regular tasks include specification, design, and implementation planning for areas including the following.Control ValvesFlow MeteringLevel MeteringTemperature InstrumentationPressure InstrumentationAnalyzers and Conditioning SystemsProgrammable Logic ControllersRegulators and Relief ValvesMotor Operated ValvesPositive Displacement MetersTurbine Governor and Over-speed Trip SystemsEquipment Health Monitoring - Vibration, temperature, proximity, keyphasers Show less E&I program manager, typically client specific; reports directly to the E&I Department ManagerE&I program management representative to JE Project Management and ClientManagement/Oversight and Execution of all E&I deliverables across all program related projectsReviews the effort hour estimates (PSE) as prepared by the E&I Project Lead and submits to the Department Manager for review and signatureAssists with assigning staff to project teams, ensuring the best utilization of their talents on specific project assignmentsMonitors progress and performance of E&I project teams to assure quality of work product and ensure continuity of design methods and presentation techniques; preforms discipline/quality auditsAssists with monitoring project staffing requirements to align with project needsSupports the development and maintenance of department procedures, specifications, and standardsMonitors/identifies specific staff training needs; assists in facilitating training to meet those needs Functions as a mentor and coach; provides consultation on how to accomplish career goalsContributes to the development of department training modules; facilitates department training sessions for Control Systems personnelResolves staff discipline problems, personality conflicts, poor work habits, etc; when resolution cannot be achieved, elevates same to the Department Manager Facilitates annual Performance Appraisals for personnel within his Section, at direction of DMAssists with the recruiting of E&I Department Personnel Show less

  • Control Systems Engineer

    Jun 2013 - now

  • Section Manager - E&I

    Jan 2016 - Apr 2019
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  Worley

  Apr 2019 - now

  Section Manager

  Section Manager for several major clients overseeing production of engineering products from conception phases to detailed design. Responsible for timely delivery of quality engineering information. Manages staff, schedules, budgeting, and change controls to ensure timely and quality products. Typically serves as the chief engineering office for E/I projects under program of responsibility.Leads projects in Worley Metairie office for offshore platform projects. Projects consisted of rehabilitation and debottlenecking projects. Worked alongside Metairie Electrical and Instrumentation leads to offer planning, coaching and guidance during launch of workshare increase program. During this time, worked with workshare management team, project management team, project controls, and discipline engineers/designers to plan and coordinate work. Planning typically involves identification and documentation of work activities during current and following weeks, identification of work gaps and peaks, entry of work hours in labor planning database, and monitoring of progress and quality of work performed by work share team. Objective of this role is to provide team continuity between Metairie and Baroda offices by coordinating specific engineering tasks and work hour planning. Show less