Sean Hennessey

Experience

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  Neighborhood Health Plan

  Jan 1997 - Jan 2002

  Network Administrator

  • Train end-users in Microsoft Office usage• Train end-users in Lotus Notes-based Email and CRM solutions• Windows Active Directory and Linux server implementation and administration• Server and systems administration• Lotus Notes systems maintenance and application design/maintenance, and documentation

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  Meme Solutions

  Jan 2002 - Jan 2019

  Consultant/Owner

  • Technical documentation and end user training• Network documentation in aid of design, installation and support, including both wired and wireless networks, Microsoft Exchange and Active Directory networks, Linux servers and systems, Cinema Digital Theater and Remote Support systems, and third-party appliance-based camera security systems

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  Outside In

  Jan 2003 - Jan 2005

  Network and Systems Administrator

  • Train end users in Microsoft Outlook/Exchange usage• Train Outside In clients (homeless youth) in computer repair/usage as job skill• Document, plan, design, implement and maintain Windows 2000 Active Directory network for 100+ users• Document, design, implement Exchange 2003 email environment• Document design, implement and maintain LAN/WAN & VPN solutions for three remote sites• Build, implement and maintain Servers and PCs• Build, implement and maintain Internet data servers (Debian Linux) Show less

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  University of Portland

  Jan 2006 - Oct 2009

  Network and Information Security Systems Administrator

  • Network documentation in aid of planning, implementing, and maintaining LAN and WAN networks• Assist in the creation of network usage and security policies and documentation• Internetworking, connectivity, and firewalling• Implement remote access through Point to Point and Remote Access VPN including documentation and end-user training• Basic Intrusion Prevention• Implement and maintain LAN and WLAN solutions• Implement and maintain iSCSI Storage Area Network• Implement and maintain Cisco Clean Access network access control (CCA/NAC)• Maintain Cisco Access Control System (ACS, RADIUS, TACACS+)• Physical networking and installation Show less

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  Portland State University

  Sept 2016 - Apr 2022

  Adjunct Professor of Creative Writing

  I am currently teaching WR212: Introduction to Fiction Writing and WR 312: Intermediate Fiction Writing for the Creative Writing department at Portland State. Both are workshop based courses that strive to teach the fundamentals of writing through lecture and exploratory writing assignments. The goal of the both is to introduce the students to reading like a writer, thinking critically about their own work as well as their classmates', and being able to constructively share these thoughts in an open environment. The courses, with the subtitles of "Opening the Door," and "Digging Deeper," strive build on each other, to deflate the myth of the lonely writer to emphasize the social aspects of writing, communication, and idea development, as well as to hopefully empower the writer's desire to explore their own process. Show less

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  Cotiviti

  Feb 2022 - now

  Technical Writer

  Composing client-facing RCA reports from technical data, interdepartmental and client-facing communications regarding outages, software/hardware updates, scheduled maintenance, and training documents for application usage. Copy writing, content and copy editing and proofing for other staff communications. Writing, creating, editing, and voice work for application training videos. Other documentation or communication writing as assigned.