Micheli Montarini

Experience

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  Log Sistemas

  Sept 2011 - Apr 2022

  Supervisora Administrativa

  Pós-venda, Foco na dor do cliente e com resolver, Estreitamento do relacionamento com o cliente, pesquisa de satisfação, Contato direto com o cliente laboratório, estar por dentro do que o concorrente está fazendo.

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  Solução Digital

  Nov 2019 - Mar 2022

  Digital Certificate Registration Agent

  As a Digital Certificate Registration Agent from 2019 to 2022 at Log Sistemas, I played a crucial role in the certification process, ensuring that our clients received secure and reliable digital certificates. My responsibilities included:- Client Verification: Conducted thorough identity verification and validation processes to ensure compliance with legal and regulatory standards.- Certificate Issuance: Managed the issuance of digital certificates, guiding clients through the application process and providing support to ensure a seamless experience.- Process Improvement: Collaborated with cross-functional teams to streamline certification processes, enhancing efficiency and reducing turnaround times.- Client Education: Provided training and resources to clients about the importance of digital certificates and how to use them effectively.- Quality Assurance: Ensured high standards of service quality and compliance with all relevant regulations, contributing to the overall trustworthiness of our certification services. Show less

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  Restorall Building Maintenance

  Feb 2023 - May 2023

  Cleaning Staff

  As a Part-Time Cleaning Staff member at Restorall Building Maintenance, I was responsible for upholding cleanliness and hygiene standards across multiple locations of The Real Canadian Superstore. My role involved:- Conducting thorough cleaning of assigned areas, including floors, restrooms, and customer service sections.- Ensuring all tasks were completed efficiently and met high cleanliness standards.- Adhering to safety protocols and health regulations to maintain a safe environment.- Reporting maintenance issues and safety hazards to supervisors in a timely manner.- Collaborating with team members to foster a positive and productive work atmosphere.This position allowed me to develop strong attention to detail, time management skills, and the ability to work effectively both independently and as part of a team. My experience here reinforced my commitment to maintaining high standards in any work environment. Show less