Heba Khalil

Experience

• 

  ASSET Technology Group

  Nov 2006 - Dec 2016

  - Involved in project proposals (technical and financial) and responsible of preparing the desired documents. - Estimating new requirements.- Collecting system and functional requirements.- Preparing project plans, allocating resources and monitoring. - Participating in analysis, design and development.- Excellent troubleshooting and problem solving skills.- Excellent customer negotiation skills acquired through direct interface with multinational clients and dealing with different international mindsets. Show less

  • Project Manager

    Jan 2013 - Dec 2016

  • Technical Lead

    Jan 2011 - Dec 2012

  • Senior Software Developer

    Jan 2009 - Dec 2010

  • Software Developer

    Nov 2006 - Dec 2008
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  Etisalat Misr

  Jan 2017 - Oct 2017

  Project Senior Leader

  Assignments: Participating in IT PMO BSS team who is managing the strategic and mega program/projects requested within the IT department to ensure the high quality of the deliverables and their alignment to the PM methodology and ensuring consistency with IT PMO strategy, commitments and goals. Responsibilities : • Manage the IT Strategic and Mega Programs/Projects from beginning to end in order to deliver its agreed scope within the project constrains (Cost, time, quality). • Develop full-scale program/project plans and associated projects communications documents. • Identify and resolve issues and conflicts within the project team. • Track project milestones and deliverables and report, progress, risks, issues to get proper management attention to put the project on track. • Coach, mentor, motivate project team members and contractors, and influence them to take positive action and accountability for their assigned work. • Manage changes in project scope, identify potential crises, and devise contingency plans. • Perform on-site vendor management (tracking vendor resources activities, timesheet, etc) to ensure timely and quality delivery of business requirements. Show less

• 

  Hypercell

  Nov 2017 - Jul 2018

  Delivery Manager\Senior Project Manager

  - Ensuring projects are completed on-time, within budget, and within Business requirements and quality perspective.- Directing & coaching project team members in several project phases.- Study business requirements carefully and building with the team the proper design to fulfill commercial plans.- Recruiting project staff and evaluating them. - Monitoring traffic evolution, systems performance and service usage.- Developing and controlling the statement of work and risk assessment, including but not limited to defining goals and objectives, identifying and documenting requirements, resources, project budget, project risks, and the translation of the business requirements into specific and measurable deliverables.- Communicating the project updates through professional status reports, presentation, workshops and internal/external meetings.- Managing day-to-day relationship with project stakeholders and resolution of all issues.- Maintaining quality control & documentation for all product development life cycle.- Handling multiple projects simultaneously with high level of efficiency. Show less

• 

  ITWorx

  Aug 2018 - now

  - Responsible for managing a group of projects that falls under a line of business. - Responsible for monitoring program performance across the lifecycle starting from initiation until closure to ensure program success in terms of quality, meeting deadlines and cost. - Liaise with customers to show value proposition and differentiation and act as business partner by providing ideas, recommendations & consultancy- Manage delivery operations, identify pitfalls/gaps and provide necessary resolutions in coordination with the different stakeholder in the organization- Participate in enhancing the PM processes and initiatives and act as people manager for all employees within the program; ensuring both high performance and employee engagement.- Plan team capacity, skill sets and required capabilities to satisfy the delivery business needs and continuous expansions- Provide coaching and feedback to relevant team members formally and informally to maintain productivity and organizational culture- Participate in setting the account strategy and work with the rest of the leadership team on formulating ITWorx strategy- Accountable for program revenue, invoicing targets as well as profitability- Communicate with Commercial team on pipeline reviews and in generating leads Show less  Develop project scopes and objectives, involving all relevant stakeholders and ensuring technical feasibility. Ensure projects are completed on-time, within budget, and within Business requirements and quality perspective. Direct and coach project team members within project’s phases. Study business requirements carefully and building with the team the proper design to fulfill commercial plans. Communicate the project updates through professional status reports, presentation, workshops and internal/external meetings. Manage day-to-day relationship with project stakeholders and resolution of all issues. Maintain quality control & documentation for all product development life cycle. Handle multiple projects simultaneously with high level of efficiency. Contribute in the preparation for proposals (technically & financially). Show less

  • Program Manager

    Aug 2021 - now

  • Senior Project Manager

    Jan 2019 - Jul 2021

  • Project Manager

    Aug 2018 - Dec 2018