Alessia Roselli, PMP®

Alessia Roselli, PMP®

Italian Customer Service Agent

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  • Timeline

  • About me

    Senior Manager, Project Finance

  • Education

    • GreyCampus

      2021 - 2021
      PMP® Certification Prep Training
    • CMIT

      2019 - 2020
      Business Finance & Accounting
    • Dublin Business School

      2015 - 2016
      Diploma in Project Management Project Management
    • Dublin Business School

      2016 - 2017
      Advanced Diploma in Project Management Project Management
    • Università degli Studi di Bari

      1999 - 2005
      BA Foreign Languages and Literatures
  • Experience

    • BARCLAYCARD INTERNATIONAL

      Nov 2005 - Mar 2007
      Italian Customer Service Agent
    • Omnipay

      Jun 2007 - Nov 2010
      • Client Support Deputy Team Lead

        Aug 2008 - Nov 2010
      • Client Support Agent

        Jan 2008 - Aug 2008
      • Client Support Assistant

        Jun 2007 - Jan 2008
    • YAHOO! LTD

      Jan 2011 - Jun 2012
      Data Quality Analyst
    • ICON plc

      Jul 2012 - Apr 2015
      Investigator Payment Coordinator
    • Parexel

      Apr 2015 - now

      • Formed,manage and lead high profile team of Investigator Financial Analysts; mentor and train the analysts in forecasting, accruals, new processes and new strategies making sure to provide good supporting training documentation• Standardize and enhance forecast processes with the successful implementation of quarterly forecast, site costs forecast and pre-awarded studies forecast• Costs forecast management – plan and implement quarterly forecast process for financial planning and support month-end close activities across multiple clients. Created and delivered Forecast Variance report which provides a MoM and QoQ overview and highlights variance between estimates and actuals• Accruals process management – plan, design and implement several reports and processes to fix the material accruals backlog: MoM Variance report, Monthly Variance by study, Monthly Change reports. Led the design and implementation in conjunction with IT dept of clean up script to reduce Pre FY19 backlog, from $6m to $3M. Created and delivered several training sessions across multiple business divisions and regions to raise awareness on accruals financial impact.• Manage and supervise high profile clients financial planning bringing up the value of payments made to client from $5M to $129M in 3 months• Overpayment Track Management – identified 5 areas for correction and improvement, create, plan and manage resolution across multiple departments with successful implementation within the fiscal year• Preparation of analysis and reports to monitor and track forecast and accruals trends; present to senior finance management and executives whilst making recommendations from improvement• Investigator Payments (Medidata) system UAT support• Develop document repository and department Sharepoint pages• Support and organize the Internal and Year End financial audit and deliver required data within agreed timelines Show less Joined the Oder to Cash ASC606 corporate initiative within core team to support the implementation of new revenue recognition system. • Business Analyst Advancement – Wrote user stories and requirements for the core functionality enhancements; supported bug resolutions and testing. Coordinated different departments (Developers, QA and SMEs) by managing business needs and expectations from a technical and operational standpoint. I made sure we effectively worked as a team to reach the same end goal.• Project UAT Support - Full Systems UAT support including the preparation of test scripts and data required, testing completion and any associated retest for failed functionalities. I proactively worked with QA and Developers team to ensure that the UAT work was completed on time.• Pilot Phases – Supported system end users and SMEs during pilot phases, proactively act as point of contact through various channels (emails, IM, conference calls). Held daily calls to address issues and training needs.• Cross Departmental trainings - Held presentations and system trainings for several business divisions to ensure proper Knowledge Transfer before go-live date• SOPs - Create, update and maintain project SOPs: clearly define the systems, processes, roles and responsibilities involved in the forecast and revenue recognition.• Reference Materials - Wrote and maintained training documentation for all project tracks. Actively collaborated with Internal Audit group to ensure that the risks and controls are incorporated into the design of processes.• Sharepoint site - Creating and maintaining the Sharepoint site with project information. Show less

      • Senior Manager, Project Finance

        Oct 2021 - now
      • Finance Project Manager

        Apr 2021 - Oct 2021
      • Finance Manager

        Mar 2018 - May 2021
      • Process Lead

        Oct 2016 - Mar 2018
      • Business Validation Specialist

        Apr 2015 - Oct 2016
  • Licenses & Certifications

    • Project Management Professional (PMP)

      Project Management Institute
      Jul 2021
    • PMP® Certification Training Course

      GreyCampus
      Jun 2021
    • Lean Six Sigma: Define and Measure Tools

      LinkedIn
      Oct 2018
      View certificate certificate
    • Lean Six Sigma Foundations

      LinkedIn
      Oct 2018
      View certificate certificate
    • Operational Excellence Foundations

      LinkedIn
      Oct 2018
      View certificate certificate
    • Negotiation Skills

      LinkedIn
      May 2020
      View certificate certificate
    • Lean Six Sigma: Analyze, Improve, and Control Tools

      LinkedIn
      Dec 2018
      View certificate certificate