Veronica Unugboji

Experience

• 

  HSBC

  Jan 2008 - Jan 2011

  Cse Operations

  • Client Assistance - Ensuring that the clients are able to smoothly access & use all facilities such as liquidity portals, online trading analytics & HSBC global research.• Reporting - Creating and updating monthly statistics for online registrations and online set up for the business implementation team.• Query Resolution – Ensuring all the customer queries are resolved within the prescribed TAT by interacting & following up with the respective teams.

• 

  Yahoo

  Oct 2011 - Mar 2020

  • Understand client goals and plan a strategic framework for online advertising campaigns• Make strategic decisions to help advertisers leverage the benefits of Yahoo products, including Search, Native, Tumblr, app install and sponsored mail• Manage advertiser’s accounts to make sure the campaigns are in line with the strategic framework. This involves writing and tweaking creative, optimizing campaigns to target the right audience etc.• Perform regular analysis of the accounts and suggest new or tweak existing strategies and give industry-specific insights• Regularly meet with clients to discuss the account’s performance• Up-sell other Yahoo products that are in line with clients strategy• Be proactive to ensure campaigns performance well and meet advertiser’s and Yahoo’s requirements Show less • Help in creating online advertising campaigns and make sure they are in line with the goals of the advertiser• Identify and prioritize opportunities to improve campaign performance and growth across a set of Yahoo’s highest value clients• Perform regular analysis of the accounts • Work with product and engineering teams to enhance Yahoo’s tools and products. • Ensure parity between clients’ accounts for US and EMEA market• Assist in recruiting and training new hires on process and partner management Show less • Actively strategies with advertisers to determine best plan of action, to help achieve their goals• Create and manage advertisers’ accounts to help identify new opportunities, to drive the performance of their spend with Yahoo • Take responsibility for the promotion and management of clients • Identify and prioritize opportunities to improve campaign performance and growth across a set of Yahoo’s highest value clients• Write and tweak creatives, in a way that translates client marketing objectives into highly effective, error-free ads• Partner closely with the other teams to plan and strategies to meet client goals• Perform regular analysis of accounts in order to suggest new analytical techniques and industry-specific insights.• Proactively suggest strategic insights and account enhancing suggestions by understanding client goals and objectives• Help advertisers' make informed decisions on advertising strategies and consumer targeting• Work with Product and Engineering teams to refine Yahoo’s search tools and products. This includes user interface testing for various tools• Bridge the gap between clients’ accounts for US and EMEA market, to ensure parity• Training new hires on process and client management Show less

  • Creative Strategist

    Aug 2016 - Mar 2020

  • Lead Analyst

    Mar 2016 - Aug 2016

  • Senior Creative Analyst for EMEA market

    Oct 2011 - Mar 2016
• 

  Verizon Media India

  Jun 2017 - Dec 2020

  - Manage a team of creative and analytical individuals to ensure the smooth running of Verizon media’s Native advertising business. - Empower individuals to drive revenue, build efficiencies and take ownership to move the business forward - Network and opportunities that will build strong partnerships across the organization and the industry - Lead projects and initiatives that aid in revenue growth - Actively work towards growing and elevating the brand and talent in Verizon media - Be a strong advocate of Verizon media’s cultural Show less

  • Manager

    Mar 2020 - Dec 2020

  • Associate Manager

    Jun 2017 - Mar 2020
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  LinkedIn

  Jan 2021 - now

  • MANAGER 3, LMS SUPPORT

    Apr 2023 - now

  • Customer Service Manager

    Jan 2021 - now