Nonhlanhla Chitambara

Nonhlanhla Chitambara

Telesales Representative

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location of Nonhlanhla ChitambaraMidrand, Gauteng, South Africa

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  • Timeline

  • About me

    OTC Administrator/Accounts Clerk at Diageo

  • Education

    • Alafang Secondary School

      -
      High School Diploma Commerce
    • University of Cape Town

      2024 - 2024
      Short Course Certificate Bookkeeping
    • University of South Africa/Universiteit van Suid-Afrika

      -
      Bachelor of Accounting Sciences Financial Accounting
  • Experience

    • Brandhouse Beverages (Pty) Ltd

      Jul 2015 - Feb 2016
      Telesales Representative

      • Addressed and resolved a wide range of customer inquiries and concerns.• Proficiently handled the order placement process.• Log and diligently resolved Service Requests in a timely manner• Implemented thorough checks to ensure order accuracy and prevent duplication.

    • Diageo South Africa

      Mar 2016 - Aug 2020

      - Monitoring payment behavior of customers, proposing appropriate credit limit adjustments.- Addressing overdue items to facilitate timely and accurate financial transactions.- Engaging with customers to follow up on remittance advice.- Managing debtors' book and follow up on overdue accounts.- Releasing of orders.- Send out account statements to customers in a timely manner.- Allocate customer accounts. • Address and resolve a wide range of customer inquiries and concerns.• Proficiently handle the order placement process.• Log and diligently resolve Service Requests in a timely manner• Implement thorough checks to ensure order accuracy and prevent duplication.

      • Credit Controller

        Apr 2020 - Aug 2020
      • Customer Service Representative

        Mar 2016 - Mar 2020
    • Imperial

      Aug 2020 - Feb 2024

      Invoice suppliers, maintaining clear communication and documentation.Proactively following up on outstanding credits with suppliers, ensuring timely resolution.Processing AR & AP journals.Accounts allocations.Preparing a comprehensive monthly payment listing, ensuring accuracy.Preparing and submitting a monthly procurement spend.Processing and submitting the daily cashbook.Bank reconciliation, processing of bank charges and correction journals.Processing credit notes for returned stock, maintaining accurate records, and supporting documentation.Handling stock adjustments to maintain accurate inventory levels.Conduct monthly stock counts to verify stock accuracy and resolve discrepancies.Inventory revaluations and warehouse cost revaluations.Efficiently manage claims of all principals, ensuring timely resolution and accurate record-keeping.Facilitating easy monitoring and tracking of claims status. Show less

      • Finance Clerk

        Aug 2021 - Feb 2024
      • Procurement Clerk

        Aug 2020 - Jul 2021
    • Diageo South, West & Central Africa

      Apr 2025 - now
      OTC Administrator/Accounts Clerk
  • Licenses & Certifications

    • Corporate Work Readiness Training

      Harambee Youth Employment Accelerator
      Jun 2015
    • Certification in Business Administration - NQF 4

      Imsimbi Training
      Jun 2017
    • Certification in Contact Centre Support - 2

      ISIDIMA Global
      Jun 2016
    • Certification in General Management - NQF 4

      Imsimbi Training
      Jun 2019