
Nonhlanhla Chitambara
Telesales Representative

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About me
OTC Administrator/Accounts Clerk at Diageo
Education

Alafang Secondary School
-High School Diploma Commerce
University of Cape Town
2024 - 2024Short Course Certificate Bookkeeping
University of South Africa/Universiteit van Suid-Afrika
-Bachelor of Accounting Sciences Financial Accounting
Experience
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Brandhouse Beverages (Pty) Ltd
Jul 2015 - Feb 2016Telesales Representative• Addressed and resolved a wide range of customer inquiries and concerns.• Proficiently handled the order placement process.• Log and diligently resolved Service Requests in a timely manner• Implemented thorough checks to ensure order accuracy and prevent duplication.

Diageo South Africa
Mar 2016 - Aug 2020- Monitoring payment behavior of customers, proposing appropriate credit limit adjustments.- Addressing overdue items to facilitate timely and accurate financial transactions.- Engaging with customers to follow up on remittance advice.- Managing debtors' book and follow up on overdue accounts.- Releasing of orders.- Send out account statements to customers in a timely manner.- Allocate customer accounts. • Address and resolve a wide range of customer inquiries and concerns.• Proficiently handle the order placement process.• Log and diligently resolve Service Requests in a timely manner• Implement thorough checks to ensure order accuracy and prevent duplication.
Credit Controller
Apr 2020 - Aug 2020Customer Service Representative
Mar 2016 - Mar 2020

Imperial
Aug 2020 - Feb 2024Invoice suppliers, maintaining clear communication and documentation.Proactively following up on outstanding credits with suppliers, ensuring timely resolution.Processing AR & AP journals.Accounts allocations.Preparing a comprehensive monthly payment listing, ensuring accuracy.Preparing and submitting a monthly procurement spend.Processing and submitting the daily cashbook.Bank reconciliation, processing of bank charges and correction journals.Processing credit notes for returned stock, maintaining accurate records, and supporting documentation.Handling stock adjustments to maintain accurate inventory levels.Conduct monthly stock counts to verify stock accuracy and resolve discrepancies.Inventory revaluations and warehouse cost revaluations.Efficiently manage claims of all principals, ensuring timely resolution and accurate record-keeping.Facilitating easy monitoring and tracking of claims status. Show less
Finance Clerk
Aug 2021 - Feb 2024Procurement Clerk
Aug 2020 - Jul 2021

Diageo South, West & Central Africa
Apr 2025 - nowOTC Administrator/Accounts Clerk
Licenses & Certifications

Corporate Work Readiness Training
Harambee Youth Employment AcceleratorJun 2015
Certification in Business Administration - NQF 4
Imsimbi TrainingJun 2017
Certification in Contact Centre Support - 2
ISIDIMA GlobalJun 2016
Certification in General Management - NQF 4
Imsimbi TrainingJun 2019
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