Andries Mussche

Experience

• 

  Van Dijk Educatie

  Jul 2005 - Oct 2008

  Warehouse Employee

  Different tasks in the warehouse. In the summer of 2007, I was the team leader of a group of around 20 young people (average age 18 years).

• 

  TNT

  Nov 2008 - Nov 2009

  Mail Sorting Office Employee

  Different functions, of which manually sorting mail was one of them, in the biggest mail sorting centre in the Netherlands.

• 

  Van Dijk Educatie

  Jul 2009 - Nov 2010

  Logistic Employee

  Order intake and creating picking lists, picking, checking and packing of shipments. Some basic tasks in warehouse management by working with WMS.

• 

  Eurail

  Jan 2011 - Mar 2011

  Data Entry Employee

  Data entry of InterRail and Eurail travel reports

• 

  Kruitbosch

  Apr 2011 - Aug 2011

  Warehouse Employee

  Picking and packing of spare parts for bicycles, checking shipments for completeness, arranging transport for shipments.

• 

  CEVA Logistics

  Sept 2011 - Mar 2012

  Transport Planner

  Arranging transport for shipments by truck, courier, airfreight and sea freight. Creating customs documentation. Working with TMS.

• 

  Wärtsilä

  Apr 2012 - Aug 2015

  Delivery Coordinator Distribution and Invocing SEAF, Parts Delivery, Global Logistics Services

  Arranging transport for shipments by truck, courier, airfreight and sea freight to the SEAF (Southern Europe and Africa) region. Creating invoices and customs documentation. Responsible for urgent shipments to destinations all over the world and pre-shipment inspections (e.g. SGS, Cotecna). Working with TMS and SAP.

• 

  Wärtsilä

  Feb 2018 - now

  Responsible for the handling of customer claims, mainly for the MEA (Middle East and Asia) area. Daily contact with Wärtsilä colleagues from our network offices and regional centres in countries such as Japan, China, India, Singapore and the United Arab Emirates, among other countries. Investigating and solving claims and trying to find a satisfying solution for the customer. Taking corrective and preventive actions for continuous improvement of our processes. Authority to make own decisions on credits and free of charge orders up to € 5000. Working with SAP and QlikView. Show less Responsible for the handling of customer claims, mainly for the MEA (Middle East and Asia) area. Daily contact with Wärtsilä colleagues from our network offices and regional centres in countries such as Japan, China, India, Singapore and the United Arab Emirates, among other countries. Investigating and solving claims and trying to find a satisfying solution for the customer. Taking corrective and preventive actions for continuous improvement of our processes. Authority to make own decisions on credits and free of charge orders up to € 5000. Working with SAP and QlikView. Show less

  • Manager Parts Quality Coordination

    Jun 2022 - now

  • Member of the Works Council

    Aug 2021 - Sept 2022

  • Key User Parts Quality Coordination, Operations Support, Global Logistics Services

    Sept 2020 - Jun 2022

  • Nonconformity Expert MEA, Parts Quality Coordination, Operations Support, Global Logistics Services

    Feb 2020 - Jun 2022

  • Vendor Claim Settler, Voyage Solutions Supply Management

    Aug 2019 - Jan 2020

  • Nonconformity Expert MEA, Parts Quality Coordination, Operations Support, Global Logistics Services

    Sept 2015 - Jul 2019

  • Nonconformity Expert MEA, Parts Quality Coordination, Operations Support, Global Logistics Services

    Feb 2018 - Apr 2018