Ione Dodgson

Experience

• 

  LONDON SPINE CLINIC LIMITED

  Jul 2015 - Jul 2015

  Administrative Assistant

  • Shadowed colleagues in various health sectors• General administration work using Word, Excel and Outlook

• 

  Jamies Italian

  Aug 2015 - Aug 2015

  Events Assistant

  • Helped organise the Christmas party by managing budgets and contacting venues• Arranged events including setting the menu and venues• Ad hoc administration

• 

  The Glazed Look

  Nov 2016 - Jan 2017

  Sales Assistant

  • Dealing with customer enquiries on a daily basis • Utilised diary management by co-ordinating birthday parties• Answering the telephone in a professional manner• Interpersonal communication with all ages

• 

  Sandy Park

  Nov 2017 - Mar 2020

  Bar Staff

  • Communication with a variety of people on a day-to-day basis • Quickly diffusing fractious situations• Aided time management by balancing with university commitments

• 

  Essex Cricket

  Jun 2018 - Sept 2018

  Bar Staff

  • Hosted and organised the VIP boxes• Was able to think on my feet when dealing with various demands• Was able to work independently for extended periods of time

• 

  Knickerbockerglory TV

  Jul 2019 - Jul 2019

  Team Assistant

  • Worked closely with the development team and production runner• Shadowed programme editors• Transcribed various audio recordings to meet right editing deadlines • Conducted fact-verifying research online to ensure programme scripts were accurate• Multiple ad-hoc administration tasks, prioritising as necessary

• 

  Toolstation

  Sept 2020 - Sept 2020

  Sales Assistant

  • Large amounts of sales and customer service• Selling to and communicating with a variety of people daily• Working with different team members everyday to ensure workforce effectiveness• Demands of the job had to be learnt and adapted to very quickly• Ensuring replenishment of stock

• 

  XPS Pensions Group

  Oct 2020 - Jul 2021

  • Exercising high levels of caution and attention to detail whilst working with highly confidential information• Running automated systems pension calculations and manual benefits calculations• Identifying and utilising the skill set of team members to ensure workforce effectiveness when completing tasks• Producing letters to draft standards in response to customer queries and issuing them after arranging checking• Updating relevant pension administration databases and systems • Amending and developing non-financial work e.g. change of address, certificates of existence• Reviewing and logging post/correspondence• Working with confidential information• Consistently verifying information with clients via telephone and email to ensure the release of accurate member details

  • Associate

    Jan 2021 - Jul 2021

  • Pensions Administrator

    Oct 2020 - Jan 2021
• 

  EssenceMediacom

  Jul 2021 - Nov 2024

  • Working across the 3 main Google B2B products: SMB Google Ads, Google Location Services & Flywheel• Ensuring timely optimization is delivered and sourcing opportunities for innovative optimisation within the Google Ads account to maximize performance throughout the user journey to meet client KPIs• Using cross-channel media knowledge and industry trends to inform weekly commentary and contextualise performance for clients• Project Lead on Google Location Services where I complete a campaign lifecycle from set up, daily pacing, bid optimisation, weekly reporting, client-facing reports through to QBR Show less

  • Content & Innovation Manager

    Nov 2023 - Nov 2024

  • Senior Content & Innovation Executive

    Jun 2022 - Nov 2023

  • Media Activation Executive for Google

    Jul 2021 - Jul 2022