Experience

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  Institute of food research

  Jun 1991 - Oct 1992

  Research assistant - consumer sciences

  Managed sensory panel research Data gathering and analysisPresented departmental research work at annual nutrition conferenceContributed towards five scientific papers and journal articles based on research work undertaken Conducted consumer research through questionnaires and sensory panel experiments

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  Harvey and brockless

  Aug 1993 - Aug 1994

  Production supervisor

  • Supervised a team of production staff• Implemented efficiencies to production methods• Improved production capabilities and developed product range

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  Queen margaret university

  Aug 1994 - Aug 1995

  Research officer - centre for food research

  Advised the Health Education Board for Scotland on a nationwide healthy eating award scheme (Worked with the Scottish Health Education Board on reviewing the Healthy Eating Award Schemes across Scotland; this involved using interview skills to gather details from the different scheme managers)Conducted consumer research through questionnaires and sensory panel experimentsBuilt database of information sources

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  Esprit ski

  Nov 1997 - May 1998

  Resort catering manager

  Managed resort wide catering & cleaning standards, menus, budgets, safety compliance and suppliersResponsible for customer hospitality, motivating teams to provide superior customer serviceCoordinated the menu content, quality and safety for the global flight programMeasured compliance of menu items against specification, managing non-compliance through with suppliersEnsured quality & safety standards of global catered accommodation program

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  Tui

  Jun 1998 - Dec 2003

  Catering quality & menu development officer; health and hygiene advisor

  Coordinated the menu content, quality and safety for the global flight programMeasured compliance of menu items against specification, managing non-compliance through with suppliersEnsured quality & safety standards of global catered accommodation program

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  Virgin atlantic

  Dec 2003 - Mar 2009

  Food and beverage lead on all new build projectsManaged the global clubhouse menu offerIndirectly managed a team of global clubhouse managersBrought consistency to the global Clubhouse offer through coaching, audit & centralised managementIncreased control on budget and teams financial management skillsManaged a global supply of equipment, stationary, journals and menusDeveloped, implemented and ran a global quality and safety system for the loungesWorked collaboratively with purchasing to get the best suppliers and manage them effectively to optimise agreementsSupported new lounge developments, advising on equipment, layout, staffing models and budgets Show less

  • Development Manager Clubhouses

    Feb 2007 - Mar 2009

  • Quality Manager

    Dec 2005 - Jan 2007

  • Food and Beverage Quality Manager

    Dec 2003 - Nov 2005
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  Virgin holidays + hip hotels

  Mar 2009 - Mar 2011

  Health and safety manager

  Managed compliance of global offer to country regulations & company standardImproved consistency and quality of global products and servicesConducted risk assessments of onboard services and catered accommodation programDesigned and delivered staff safety and quality training

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  The fsc group

  Apr 2011 - Mar 2016

  Concept development manager (food-to-go)

  Extensive role covering development, technical, research, quality & safetyManaged food packaging design & contentBuilt product quality manual of specifications for all ingredients & end productsCoordinated the design, print & distribution of marketing materialsWorked with different countries legislation on labelling content requirements

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  Little freddie organic baby food

  Apr 2016 - Dec 2017

  New product development manager

  Stand-alone UK employee for a start-up, performing wide ranging business requirementsWorked with Chinese, Hong Kong and European baby food regulationsManaged product development to meet Chinese food importation regulations – in terms of ingredient content, microbiology and nutritionManaged product specification, label, packaging & website informationDesigned and implemented – product development and quality proceduresConducted supplier audits, product assessments & market reviews Show less

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  Fortissimo chocolates

  Dec 2018 - Feb 2021

  Technical manager

  Responsible for all aspects of compliance & certification Continuous improvement & quality assurance work – implemented and maintained Salsa standard - achieved certification within 5 months. Continuously improving ingredient & product consistency & quality.Advise product development on regulatory, safety & quality mattersManage product information on packaging and specificationsWork with trading standards and local authority departments

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  Nestlé

  Aug 2020 - Jan 2022

  Technical data management (regulatory and scientific affairs)

  Managing B2B technical food information. Working with internal systems and teams as well as external customer systems and shared industry platforms such as Erudus and Brandbank. Supporting Nestle in improving how data is managed increasing accuracy and efficiency.

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  Hotel chocolat

  Mar 2022 - Aug 2022

  Technical regulatory affairs manager (secondment cover)

  Leading the Regulatory Affairs & Product Development Setup teams, ensuring robustness & risk mitigation through global regulatory services & product setup for a global supply base.

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  Papa johns

  May 2023 - now

  R&d international technical manager

  Managing the administration for the international development team for technical, development and regulatory matters. Supporting new product launches. Administration of the TraQtion spec management system. Food trend reporting. Allergen & nutritional information management. Working with different markets across the world.