Experience

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  Loretto hospital

  Jan 2009 - May 2009

  Clinical intern

  Psychiatric Unit RotationClinical Groups and Individual short term therapyClinical Assessment and Discharge PlanPsychoeducational Groups

• 

  Asian human services, inc.

  May 2009 - Sept 2009

  Intern

  Mental Health GroupsClinical Assessment and IntakesIndividual TherapyImmigration

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  Center on halsted

  Jul 2010 - Aug 2014

  Clinician

  Developed HIV/AIDS mental health program Launched mentorship program and Supervised grants Provided 80+ competency training & interviews Supervised 5 staff, 10 interns, and 30 volunteers

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  Depaul university

  Aug 2014 - Aug 2020

  Staff therapist

  Launched awarded expressive therapy outpatient program within a yearDesigned clinical program for community partners and underserved marketEvaluate program progress and governing grant requirements and standards Supervised and Coached 30+ LCSW, LCPC, Psychologists in training

• 

  Foundations recovery network

  Aug 2020 - Jan 2021

  Clinical program manager

  Direct standalone adult IOP dual diagnosis substance use and mental health programs Manage budget and increased census growth for avg. 17% in 5 monthsTop 2 revenue increased of 11 locations and call center nationwideDevelop robust relationship with EAPs, Evaluate FMLA, short/long-termed disability Increased 30% therapist and nurse productivity via severity metrics and patient ratioConducted and passed state licensing review and Joint Commission regulations compliance Launch program track for LGBTQIA+, young adults, and familyLead team of 6 clinical and medical staff and 4 master-level interns Show less

• 

  Symetria recovery

  Feb 2021 - Jan 2023

  Program director

  Awarded 2 above and beyond awards and 4 census growth awards among 12 same level directors within 15 months of hireDirect standalone adult substance use IOP and MAT programs for avg 100 patientsOptimize revenue margins and achieved 100% census growth with 15 months of hireReach underserved populations and build robust community relationships Manage and pass DEA, CARF, and state regulation audits Supervise team of 10 clinical and medical staff and master-level interns

• 

  Fig tree counseling

  May 2021 - Apr 2024

  Clinical director

  Provide clinical supervision of psychological evaluations & therapy for immigrants and LGBTQIA+Expand treatment options and diversify treatment modalities Lead a remote team of 12: therapists, administrative staff, and interns

• 

  Marigold health

  Jan 2023 - now

  Lead the Care Operation team, serving 1.2k members per quarter & 155% membership growthDevelop strategic initiatives, driving a 74% revenue increase while only up 33% on labor costsAnalyze data, creating operational changes to improve systems and workflows Drive the health of the organization, collaborating cross-functionally with external stakeholdersIdentify risks and opportunities, improved yearly gross margin by 220%

  • Director of Clinical Operations

    May 2023 - now

  • Clinical Program Manager

    Jan 2023 - May 2023