Experience

• 

  Enterprise bank plc

  Oct 2007 - Jan 2010

  Business developmemt

  Marketing,Business development,customer relations and Relationship management.

• 

  Accentel nig ltd

  Feb 2011 - Aug 2011

  Business development

  Business Development,Customer service,Relationship management.

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  Gatimo ltd (ruff 'n' tumble)

  Aug 2011 - Feb 2012

  Outlet manager

  Organise and supervise all daily activities of the outlet..Maintain control policies and procedures within the outlet.Ensure customer satisfaction by maintaining customer. service standards.Respond to customer complaints and comment promptly.Delegates tasks and responsibilities to staff.Analyse and interprets trends to facilitate planning.Prepare and manage outlet budgets.

• 

  Mr price group

  Jan 2012 - Jun 2020

  Retail sales manager

  • Operations management. • In charge of stores Visual Merchandising and store displays.• Great Communication and strong management skills• Manages all operations including hiring and training of retail associates.• Planning and organisational,to ensure compliance of company operational policies and procedures.• Handled various financial and administrative responsibilities; reconciling petty cash, budget analysis and Account planning.• Effectively manages the Profit and Loss within allocated branch budget.• Cost awareness.• Commercial awareness.• Resolved customer queries in a timely and empathetic manner.• Maintain effective relationship with Vendors and service providers.• Maintaining accurate financial records.• Managed inventory control. Show less