Rebecca O. - Commercial and Corporate Banking | Product Management| Customer Support Specialist| Tech Enthusiast

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Rebecca o.

Lagos, Lagos State, Nigeria

+91 xxxx xxxxx

[email protected]

989 followers

Timeline
Nov 2017 - Sept 2018
National Youth Service Corps
Ayelogun grammar school
May 2019 - Sept 2019
Customer Experience/Service Officer
OPay
Sept 2019 - Feb 2020
Digital Concierge
Access Bank Plc
May 2021 - May 2022
Customer Success Associate
CDcare
Current Company
May 2022 - now
Executive Trainee
UBA Group
About me
Commercial and Corporate Banking | Product Management| Customer Support Specialist| Tech Enthusiast
Education
- Kwara state university, malete
  2013 - 2017
  Bsc economics
Experience
- Ayelogun grammar school
  Nov 2017 - Sept 2018
  National youth service corps
  Educator
- Opay
  May 2019 - Sept 2019
  Customer experience/service officer
  Exceptional service providerComplaint and conflict resolutionCustomer experience survey and feedbackProduct and service development
- Access bank plc
  Sept 2019 - Feb 2020
  Digital concierge
  Transaction processingCustomer conflict and complaint resolutionCustomer experience
- Cdcare
  May 2021 - May 2022
  Customer success associate
- Uba group
  May 2022 - now
  - Executive Trainee
    Nov 2022 - now
  - Graduate Management Trainee
    May 2022 - Nov 2022
Licenses & Certifications
- Diploma in customer service
  Alison - empower yourself
  Jun 2021
  View certificate
- Product management certification
  Aptlearn
  Jan 2023
- The fundamentals of digital marketing
  Google
  Feb 2020
- Become a product manager | learn the skills and get the job
  Udemy
  Jul 2022
- Microsoft azure fundamentals az-900 exam prep
  Coursera
  Dec 2022
  View certificate

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