William Patrick

Experience

• 

  Linings Inc.

  Jan 2005 - Aug 2014

  Installation and Operations
• 

  ODFM Rec Sports

  Mar 2014 - Oct 2014

  Facilities Assistant

  Duties were to manage the facilities, perform routine maintenance on facilities, help run and oversee events at the facilities, certified in CPR/First Aid. Worked manager shifts as well as assistant shifts.

• 

  Linings Inc.

  May 2015 - now

  As a seasoned Director of Operations, I bring a comprehensive experience in overseeing operational efficiency and strategic planning. At Linings Inc., I have been instrumental in driving the company’s operational success, ensuring that all departments synergize to achieve our corporate objectives. My expertise lies in:Strategic Planning & Execution: Developing long-term operational strategies aligned with Linings Inc.'s mission and growth objectives. Successfully implemented initiatives that increased overall productivity and reduced costs.Leadership & Team Management: Leading diverse teams across multiple departments, fostering a culture of continuous improvement and excellence. My leadership has been pivotal in mentoring managers and staff to reach their full potential.Process Optimization: Streamlining operations by introducing innovative process improvements, enhancing the efficiency of business procedures, and ensuring smooth day-to-day running of the business.Financial Oversight: Managing operational budgets with a keen eye on profitability, conducting regular financial reviews to optimize resource allocation and revenue margins.Customer Satisfaction & Support: Overseeing customer support processes, implementing strategies to enhance customer satisfaction and loyalty.Compliance & Quality Control: Ensuring that all operations adhere to legal regulations and company policies, maintaining high standards of quality and operational excellence.My role at Linings Inc. has not only been about maintaining operational excellence but also about setting the stage for sustainable growth and long-term success Show less As the manager over operations and sales, I lead 16-person team across two locations and oversee all human resource functions, from recruiting, onboarding, and personnel policy implementation. I create and implement standard operating procedures and policies to promote consistency and increase efficiencies. I monitor daily productivity and strategize to improve effectiveness, such as streamlining the corporate accounting and operations system. I coordinate the inventory, requisitions, stocking, and shipment process. To increase sales, I oversee sales team and hold regular meetings to set targets and sales strategies. Through automation and the use of Salesforce, I am able to track and evaluate sales activity. Some of my key accomplishments:• Increased profit through innovative sales strategies.• Significantly reduced freight costs through vendor negotiation and staff training.• Implemented time and cost saving methods by digitalizing the procurement process, advertising, and AR and AP processes.• Oversaw and coordinated workflow for multi-million inventory. Show less In this position, I recruited new customers and retained existing customers through proactive sales management. I networked to discover new leads and build rapport with customers, identifying appropriate products and services tailored to individual needs. With the implementation of Salesforce and Sage50 accounting, I was able to automate processes and maintain accurate customer information. During this time, I boosted engagement of social media and digital marketing and consistently maintained communication with clients. I researched markets and potential clients, which assisted me in coordinating trade shows and creating marketing collateral.Some of my key accomplishments:• Accelerated sales by 15%+ YOY.• Implemented cost-saving and process-improvement strategies such as digital advertising and automated tools and applications. Show less

  • Director of Operations

    May 2021 - now

  • Operations and Sales Manager

    Mar 2017 - Apr 2024

  • Inside Sales Marketing Manager

    May 2015 - Mar 2017
• 

  Self-employed

  Jan 2017 - now

  Real Estate Investor

  Self Managed and Leased Starting Spring 2020Purchased Investment Property in Fall of 2016Rehabbed Entirety of Property to increase valueRefinanced for additional Investment Capital and to recover rehab costsSold home by owner at profit January 2021.