Kyrene Chew

Experience

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  OCBC

  May 2009 - Aug 2009

  Regional Sales Agent / Customer Relationship Officer

  Achieved approximately 3 sales per week for 7 weeksAchieved retained rate of approximately 60% of customers for 8 weeks

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  Accenture

  May 2010 - Aug 2010

  Solution Consultant Assistant

  of Integrated Scenario Team - SAP MINDEF project> Worked with clients from various departments on user testing> Understood and documented clients' needs for various functions during integration and user acceptability testing> Worked with employees from cross functional departments for system integration

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  Singapore Management University

  Aug 2011 - Nov 2011

  Teaching Assistant

  Seminar on Information System Management IS101> Guides students on how to spot for business issues and how to look for the best solutions to fix it> Mentors students on creative presentations and confidence public speaking skills

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  Keppel Integrated Engineering Limited

  May 2012 - Aug 2012

  Assistant Application Support

  Implemented a customised front page for internal portal using Microsoft SharePoint 2010. Integrated jQueryUI into Microsoft SharePoint 2010.Managed to gain survey response of over 100 respondents for IT department.

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  Singapore Management University

  Nov 2013 - Mar 2014

  Research Assistant

  Scenario Planning on Capacity Planning & Workforce Scheduling> Learnt and prepared teaching materials on capacity planning & workforce scheduling> Created data, forecast models and optimization models on both modules using Microsoft Excel

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  Connected Machines Pte Ltd

  Jul 2014 - Nov 2015

  Developer

  SQL Optimisation (Microsoft Server R2 2008)Web Development (PHP, Java, MySQL, Symfony2, jQuery, javascript, bootstrap)Business Process UX Flow DesignMobile Development (Android, iOS)Headless Server (Linux)Tech Support / Service Request Operations

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  SaleCycle

  Jan 2016 - Jun 2019

  Assist clients to get onboard to the company's implementation process, and ensuring a smooth implementation within given constraints and project costs.- gather and align client's goals and campaign requirements- analysis of client's needs and propose optimal implementation proposals- work with designers for creatives and developers for implementation scripting- thorough end-end testing and troubleshooting to ensure smooth implementation- provide technical insights for sales and accounts during their sales/up-sell/cross-sell process- KPI - client's happiness, monthly go-lives target, quality of work Show less

  • Implementation Consultant

    Nov 2018 - Jun 2019

  • Implementation Developer

    Jan 2016 - Nov 2018
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  RTB House

  Aug 2019 - Nov 2023

  RTB House is a global company that provides state-of-the-art marketing technologies for top brands worldwide. Its proprietary ad buying engine is the first and only in the world to be powered entirely by Deep Learning algorithms, enabling advertisers to generate outstanding results and reach their short, mid and long-term goals.Founded in 2012, the RTB House team is comprised of 500+ specialists in over 30 locations across the globe: New York, London, Tokyo, Singapore, São Paulo, Moscow, Istanbul, Dubai and Warsaw. It serves campaigns for more than 1,600 clients across EMEA, APAC and the Americas regions.From 2018, after successfully deploying deep learning into 100 percent of its algorithms, RTB House develops two divisions, independent from R&D team, focused on leading innovation for MarTech solutions. The AI Marketing Lab provides an environment for inventing and advancing MarTech products. In addition, the Creatives Lab was created to investigate and improve the overall performance of creatives, as well as developing support for formats like dynamic display and video creatives that can be ultra-tailored to a client’s unique branding needs.Learn more at www.rtbhouse.com. Show less

  • Senior Technical Account Manager

    May 2022 - Nov 2023

  • Technical Solutions Specialist

    Aug 2019 - May 2022