Ratien Tabaku

Experience

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  Hyatt Regency Clearwater Beach Resort & Spa

  Jan 2009 - May 2012

  Front Office

  Addressed customer questions, relations and referred them to appropriate internal resources for resolutionCross trained new hired employees across multiple departmentsSuccessfully handled, monitored and controlled whole food and beverage operationsForged well-built relationships with the customers, staff member, guests and team organizer

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  Fifth Third Bank

  May 2012 - Apr 2013

  Financial Service Representative

  Identified customer needs and referred financial products and services such as control, balance and audit cash vaultsManaged commercial and individual checking deposits, checked cash, issued receipts and handled checks Valued team participant. Established relationships and networks across a broad range of people and groups, raising accomplishments of mutual goals to a remarkable level

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  Wells Fargo

  Apr 2013 - Oct 2014

  Personal Banker

  Created long-term relationships with existing and new Wells Fargo retail and/or small business customers ensuring retention and providing excellent service in all customer interactionsIdentified and recommended suitable solutions, offer retail/small business products and services, and initiate partner referrals that meet the customer’s needs and their financial goalsReached out into the community by visiting businesses, making outbound calls to customers, and conduct educational seminars in the community Show less

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  Citi

  Oct 2014 - Jul 2016

  Relationship Banker

  Responsible for performing banking duties and overseeing the financial activities for personal/business accounts Review information and legal documentation to support the on-boarding process which would allow prospective accounts a seamless transition to becoming a client for the firmUndertook review of existing clients within the database to ensure that their KYC information was kept up-to-dateEnhanced off-boarding process by independently investigating and implementing alternatives to traditional documents Originated loans and assisted in funding for existing and prospective clients in order to comply with regulationsIdentified customers’ financial needs and showed them how to get the greatest possible value from Citi bank products and services Ensured all transactions and contracts adhered to not merely high standards, but complied to KYC guidelines and regulationsAnalyzed current customer relationships and proactively contacted customers with recommendations to help them achieve financial success Developed and maintained relationships with Citi Group partners to maximize sales opportunities Show less

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  NCR Corporation

  Jul 2016 - now

  • Master Field Tech Team Lead

    Nov 2022 - now

  • Client Engineer II

    Jul 2016 - Nov 2022