Edwin Ogola

Experience

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  Insight Technologies Limited

  Mar 2001 - Oct 2001

  Sales Executive

  Part of a team involved in the introduction, distribution and technical support of industry-specific e-business solutions to the Kenyan Market, as well as the support of Internet connection to clients. Sourced for potential new customers and maintaining regular contact with existing customers. Provided market intelligence and feedback on how to improve and further customize systems for clients. Attended meetings and seminars on ICT provided managements and customers with advice and trends on this new technology. Show less

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  Symphony

  Apr 2002 - Apr 2007

  Corporate Sales Executive - Systems Integration

  Developed sales opportunities by researching and identifying potential accounts; building rapport; providing technical information and explanations; preparing quotations; putting together proposals and tender documents. Oversaw a product range that included products from individual PCs to multi-user systems. Kept abreast of the latest trends in the ICT industry and provided advice about the advantages of software, services, equipment or products to existing and potential customers. Met sales and commission targets and brought revenue in excess of $240K annually. Show less

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  Crescent Tech Ltd

  Apr 2008 - Nov 2008

  Technical Sales Consultant

  Developed and maintained relationships with a variety of clients across market verticals, specifically aimed and maximizing HP Hardware Sales (Intel Servers and Workstations), with sales in excess of $45K per quarter, and clients including, Concorde Insurance, Karen Hospital, and Graffins College to name a few.Negotiated tender and contract terms with suppliers to get higher partner discounts for closed deals, making closed sales more profitable than initially projected.Provided pre-sales technical assistance and product education to prospective clients along and additionally provided after-sales support services and providing technical back up as required. Show less

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  AAA Growers Limited

  Nov 2008 - Oct 2013

  ICT MANAGER

  Spearheaded the development of the first-ever ICT Office; defined processes and procedures within the ICT function and managed technology projects for the company, ensuring project delivery within budget and within timelines. Managed the delivery of overall user satisfaction with the existing systems and the introduction of new systems to fill any gaps that arose and consistently met new business demands.Partnered with the HR team to propose and implemented a Biometric (fingerprint) based attendance system to record time and attendance for over 5000 casuals across multiple farms from which workers’ hours and wages are calculated. This increased efficiency and reduced payroll processing time by 50%. Supervised and managed the introduction of Automated Teller Machines (ATM) for the payment of casual labour in farms across the country, in conjunction with Interswitch Limited (formerly Paynet Limited), which reduced payday disruptions to work delivery and cut down payout time by 50%. Total Project timeline – 3 months. Implemented Marco Smart Scales to cut down overpacking and reduce overall shipping weight. This led to a 30% increase in productivity on the factory floor and a 10% reduction in shipping costs. Show less

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  Tezza Business Solutions Ltd

  Oct 2013 - May 2021

  Accountable for creating and executing a strategic direction for the company, improving business performance and providing guidance to all departments – Sales/Marketing, HR, IT, and Accounting. Hiring, training and growing managerial staff to ensure high levels of performance and retention. Collaborates with management staff on cost-cutting and process improvement initiativesLeading the implementation of inhouse developed CRM for use across global offices (Kenya, Nigeria & US), which has led to improved opportunity tracking, and planning, providing 360°visibility of clients, projects and tasks.Designed and implemented repeatable processes to manage operations, all of which have been documented and now form a part of the daily, weekly and monthly cadence of the operational departments and form a part of the onboarding process for new staff, leading to increased staff retention and greater insight into client-based staff functions, thereby improving client engagement and anticipating client needs. Ensured continuous delivery to clients by introducing a two-person account management model, ensuring faster response time to clients, and providing redundancy cover. Sitting in on client PI (program increment) sessions to align with their objectives, and ensure adequate resources and skillsets are available as and when needed – Resource Planning. Show less Established ongoing long-term engagements increasing monthly revenues from $30K to $110K. Developing and implementing an effective KITS (Keep in Touch) strategy with existing clients that led to expanded footprint with existing clients by to be well versed with their evolving needs and planning to be ready to meet their requirements and maintain the expected and established quality of service. Negotiating contracts with clients and vendors, adding addendums and modifying these as required throughout the contractual period, and revising terms upon renewal. Appointed as the division head to a team of 5 tasked with managing vendors’ and clients’ expectations for operational excellence. Show less

  • Country Manager

    Apr 2018 - May 2021

  • Business Development Manager

    Oct 2013 - May 2021
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  Equity Bank Limited

  May 2021 - now

  I transitioned six geographically diverse teams to Agile methodologies, achieving a 20% improvement in velocity within six months.Introduced Agile tools and facilitated workshops to build team proficiency in Scrum, enabling smoother project delivery.Established feedback loops and retrospectives, leading to continuous process optimization and improved team morale.Collaborated with Product Owners to align backlog priorities with strategic goals, ensuring value-driven delivery. Show less As a seasoned Agile delivery leader, I specialize in orchestrating cross-functional, geographically diverse teams to deliver high-impact projects on time and within budget in remote and hybrid work environments.Key Achievements:Agile Transformation: Spearheaded an organization-wide transformation by establishing dedicated Squads within Product Houses, integrating Scrum, Kanban, and XP methodologies to drive a 30% reduction in budget overruns.Stakeholder Engagement: Introduced bi-weekly updates, enhancing transparency and decision-making across stakeholders while fostering alignment between IT and business objectives.Delivery Excellence: Coordinated and optimized project documentation and resource management using SharePoint and Smartsheet, significantly improving collaboration and tracking in iterative delivery cycles.Risk & Resource Management: Managed delivery risks and ensured multiple concurrent projects were delivered within scope, time, and budget while maintaining high team morale.Skills:Agile Methodologies (Scrum, Kanban, XP)Project Delivery & Program ManagementStakeholder Management & CommunicationRisk Management & BudgetingRemote Team Coordination & Collaboration Tools (SharePoint, Smartsheet)IT Project Delivery & Transformation LeadershipBy leveraging Agile principles and fostering seamless communication in remote and hybrid setups, I’ve consistently delivered value-aligned solutions that address both current and future market needs. Show less

  • Scrum Master

    May 2024 - now

  • Head of Demand & Delivery

    May 2021 - now