Experience

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  Philadelphia zoo

  Jun 2006 - Feb 2009

  Outreach educator

  - Worked as an educator for the Zoo on Wheels program- Educated the public, especially children, about animals, classifications, adaptations, care, conservation, and the environment- Trained new zoo employees on procedures and programs in regards to safety, animal handling and care, and guest relations

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  William penn school district

  Sept 2006 - Sept 2008

  Teacher

  - Designed and developed programs and instruction to meet the academic, intellectual, and social needs of students- Monitored student development and progress through benchmarks- Worked with parents and members of the community to follow up on, and maximize student achievement- Held curriculum development meetings with peers to determine best teaching practices

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  Child and family focus

  Sept 2008 - Nov 2011

  Respite supervisor

  - Coordinated and oversaw respite services for families of children diagnosed with emotional and behavioral needs- Acted as a liaison between the community, agency, and government- Wrote and developed budget proposals for securing government funding. Identify and troubleshoot problems and issues that may arise in these process- Recruited, hired, trained, managed, and supported twenty to thirty respite providers- Developed training materials and curriculum for new staff and respite providers as well as ongoing trainings for existing staff- Managed billing of clients and invoicing of providers as well as all billing of services and other program expenses to various funding sources- Pursued grant opportunities Show less

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  Seven hills foundation

  Nov 2011 - Oct 2014

  Learning and development specialist

  - Collaborated with company leadership to ensure training/development objectives, are identified and achieved across multiple business units - Ensured that all learning and development goals are aligned with organizational Human Resource strategies- Designed, implemented, reviewed, evaluated, and facilitated training programs and curriculum, both in person and through eLearning mediums- Mentored and developed new L&D Specialists- Acted as a liaison between HR, L&D team, leadership, and government agencies- Maintained all certification and government compliance documentation. - Improved training documentation accuracy by 25%. - Reduced number of individuals out of compliance by 30%- Maintained and updated learning records for agency staff Show less

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  Ropes & gray llp

  Oct 2014 - May 2015

  Staff training and development specialist

  - Builds training and development programs for staff across offices- Develops learning program objectives and content as well as facilitates training sessions- Identifies gaps in training offerings through analysis of firm-wide and department-specific competencies, conducting firm-wide needs assessments, and discussions with key stakeholders- Manages logistics for all staff training programs- Manages learning program evaluation process which includes developing feedback tools, summarizing data, and analyzing trends- Assists in the creation and management of staff training budget- Liaises with various firm departments to provide training options and opportunities internally, externally, and through preferred contractors and vendors Show less

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  Advocates

  May 2015 - May 2018

  Training and development manager

  Oversaw L&D department supporting ~ 400 annual trainings in 30 curriculum areas for the agency’s 1400 employees. Collaborated with agency leadership to understand organizational objectives. Designed and managed L&D department strategic plan supporting all leadership development, staff onboarding and continuing education. Identified learning gaps and created supporting curriculum using industry standard design methodology and best practices. Sourced external content/SME’s as necessary. Engaged with cross functional department heads to provide feedback on individual/group outcome and long-range organization planning. Production of summary level reporting including no show rates, regulatory compliance status, training and participation ratios, budget variance, costs of learning, and stakeholder feedback survey responses. Show less

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  Carson valley children's aid

  Dec 2018 - Nov 2019

  Manager of training and development

  Oversight of L&D department supporting all agency trainings in various content areas. Developed leadership and management training framework and curriculum for all supervisors, managers, and directors. Conducted needs analysis conferring with directors and other leaders to determine staff training needs. Served as administrator for agency’s LMS. Trained all managers on use of LMS and reporting functions to ensures regulatory compliance. Developed training modules on LMS in response to any new regulatory requirements. Organized and developed agendas for all agency management meetings and trainings. Sourced external training opportunities, vendors, and contractors as need. Tactical oversight of direct reports as well as 50+ agency trainers and content experts. Reported to the Director of Human Resources. Show less

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  Dia

  Dec 2019 - Jan 2022

  Manages the development of DIA’s global online learning portfolio across the full lifecycle of the product including managing the online learning team consisting of internal staff and external contractors. Uses project management knowledge, skills, tools, and techniques to support projects from initiation to delivery within budget and timelines. Develops new and modifies existing online learning courses. Assesses and determines the need for vendors and consultants when executing projects, and leads the identification, selection, and contracting with vendors, Subject Matter Experts, and consultants. Develops and maintains all required continuing education documentation according to accreditation standards. Development, maintenance, and management of yearly online learning content plans and online learning budget. Supports Business Development through the sales funnel and ongoing account management. Collaborates on eLearning website design and marketing campaigns. Show less

  • Manager, Learning

    Mar 2021 - Jan 2022

  • Online Learning Manager

    Dec 2019 - Mar 2021
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  Dia

  Mar 2022 - now

  • Associate Director, Learning

    Jul 2023 - now

  • Senior Manager, Learning

    Mar 2022 - Aug 2023