Experience

• 

  Chevron

  May 2022 - Aug 2022

  Customer service representative

  • Resolved customer inquiries, complaints, and issues providing insightful solutions.• Answered inbound calls to greet and assist customers with various needs and questions.• Communicated with clients over the phone, email, and chat platforms.• Completed paperwork and entered important data in company CRM.• Handled escalated callers to reach positive outcomes.• Addressed customer concerns and complaints and resolve issues promptly.• Completed sales payments, refunds, and exchanges and issued store credit.• Built strong knowledge of product lines to assist customers in selecting products. Show less

• 

  Xtreme security services ltd

  Aug 2022 - Nov 2022

  Security professional
• 

  Ssl computers

  Nov 2022 - Feb 2023

  Computer technician

  • Selling new and used computers and other technical items.• Attending phone calls and solving queries.• Installing and configuring new gear and software.• identifying and resolving computer problems.• updating out-of-date hardware, software, and firmware.• assisting people with technological issues and providing technical help.• maintaining frequent backups, updates, and tests.• Developing user guides and giving instructions on new computer systems.

• 

  Tim hortons

  Feb 2023 - Apr 2024

  Team lead
• 

  Mainland motor sales

  Mar 2024 - May 2024

  Sales representative

  Engaged with 20+ customers weekly to understand their vehicle preferences.Showcased inventory of 100+ vehicles, highlighting features and benefits.Conducted 50+ test drives monthly to demonstrate vehicle performance.Provided transparent pricing and financing information to assist decision-making.Guided 80+ customers through the sales process, ensuring satisfaction.Cultivated long-term relationships with 150+ clients, driving repeat business.

• 

  Microserve

  May 2024 - now

  Deployment technician