Experience

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  Iecb

  Nov 2006 - Jan 2008

  Executive, corporate sales & brand development

  - New Business Development activities for mobile based application for Pharmaceuticals companies, Banks and other Enterprises- Successfully developed Partnership with telecom operators Citycell and Aktel (Robi)- Promote Bangla Writing Software “Shabdik” for enterprises including Government Offices, Banks and so on.- Develop Reseller Partners and Visit them on site regular basis

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  M2sys technology

  Jan 2008 - Aug 2015

  - Managed 100+ key accounts Internationally especially in Middle East, Africa, Europe and Asia Pacific Regions and crafted Projects for several Hundreds to Millions of US Dollar deals individually- Managed key accounts locally A2i for Criminal Enrollment & Identification System for Mobile Courts (UNDP funded project), Al-Arafah Islami Bank for Agent Banking- Leaded the Business Development Teams (Asia Pacific, Africa, Europe & Latin America)- Leaded the Interactive Marketing Team (Digital Marketing, Web & Print) to accomplish different short term and long term goals- Worked closely with senior managers in the US Office for Large Scale Project proposals, execution- Worked closely with the Product Development Team for improvements of existing software, feasibility test for conceptual solutions and report accordingly to senior managers in the US. - Arrange Product Orientation, Review Meeting with Development, Sales & QA Team- Participated in the IDEF (International Defense Industry Fair) in Istanbul, Turkey in 2015 to promote Border Control Solution, Refugees Management System and other National Scale deployment possibilities through Biometric tracking Show less - Project Management on site in Ankara, Turkey the “Turkish National ID Card” project till Phase # 2 (Technology Integration with Core Software, Testing enrollment and 1:N Matching System Performance with dummy data of 80 million populations with Fingerprint, FingerVein & PalmVein & Facial biometrics)- Project Management of Yemeni Biometric Voter Registration remotely from Ankara, Turkey till Phase #2 (RFP Submission, Technology Integration with Core Software, Testing enrollments and both 1:1 & 1:N Matching System Performance testing with dummy data of 14 million populations with Fingerprint, FingerVein, PalmVein, Iris and Facial biometrics)- Project Management of Saudi National Heath Guard Affairs (NGHA) remotely from Dhaka, Bangladesh till Phase # 2 (Technology Integration with Core Software, Testing Biometric Enrollment, 1:1 Matching System Performance with dummy data of 500 thousand populations with Fingerprint & FingerVein biometrics)- Worked closely with GATE Elektronic, Forte Teknologies, UNDP, USAID, IFES, HP, Fujitsu consultants associated for these projects- Worked closely with existing Integration & Reseller Partners and developed new Partners as needed Show less - Analysis of Market Trends, Competitions within Industry and set Short & Long Term strategic plans for Management Review - New Product Idea development, feasibility analysis with available market analysis data and present to Internal Stakeholders- Design, Evaluate & distribute new Marketing Materials (Brochure, Flyers, Infographics, presentations, Newsletters, Press Releases, Blog Post topics) for new and existing products & solutions- Introduced Customer Feedback Analysis project and analyzed scope for Improvement and long term business opportunities- Coordinate among Departments including Business Development, Interactive Marketing, Software Development, Customer Support, Quality Assurance, Admin & HR to ensure timely execution and feedback- Product Backlog analysis and suggestions based on User Experience, Expectations and market competitions Show less

  • Management Representative ( ISO 9001:2008 ) [Secondary Assignment]

    Jan 2014 - Aug 2015

  • Assistant Manager - International Business Operations

    Dec 2013 - Aug 2015

  • Project Coordinator

    Apr 2013 - Dec 2013

  • Business Analyst

    Jan 2012 - Mar 2013

  • Sr. Executive - International Sales

    Jan 2008 - Dec 2011
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  Inno-stream international

  Nov 2010 - Aug 2011

  Trainer – lead generation & communications

  - Introduction of Online Business Model, Scope of Work, Communication Methodologies and Tools for Information Lookup- Usages of Online Resources for getting the Right Outbound Prospects with Specific Contact Details.- Tips, Tricks and Methods of Communication (Email, Phone, Chat) for outbound prospects based on Geographic differences, Age Groups (based on assumption), Cultural differences for maximum success

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  Circlecare

  Sept 2015 - Jun 2016

  Product manager (cloud & mobile application)

  - Product Planning based on scratch and Analyze module wise features based on Creativity and Market Survey results from Potential users around the Globe - Designed the flow of User Navigation in the App for each Module to guide Software Development Teams (Windows, Android & iOS)- Worked closely with Development Team to monitor progress - Worked closely with Team Leads of Dev Teams, QA Team & Marketing team along with the Remote Administration Team for sharing updates, track progress and meet deadlines Show less

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  G8ict limited

  Jul 2016 - Dec 2016

  Consultant

  - Defined Strategic Plans as an ICT Startup, Scope of Work, Execution Plan and Human Resource Planning- Team Coordination to meet target and timeline (Business Development, Marketing, Software Development, QA & HR Teams) on a Weekly & Monthly basis- Worked closely with the Software Development Team to identify possibilities, track progress and set expectation for Business Development & Marketing teams- Worked closely with the Business Development team and participate Meetings with Clients as needed- Worked closely with Marketing team to initiate different Campaigns like Email, SMS, Digital Marketing (SEO, SMM) and helped team developing the contents as needed Show less

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  Si2 limited - a square group company

  Jan 2017 - Nov 2018

  In-charge - operation & security compliance officer (sco)

  - Managed full business operations, recruitment, work scheduling, and compliance (HIPPA & ORSP).- Spearheaded health systems integration and conducted regular management meetings.- Led Medical Scribe Training Programs and ORSP compliance audits.

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  G8ict limited

  Jan 2019 - Jan 2022

  Head of operations

  • Managed major accounts and drove new business opportunities for multiple platforms.• Spearheaded new business opportunities for DaktarTime, Lenden Bangladesh, and KrishibidShop in both B2C and B2B models.• Led software process flow design and campaign management.• Managed software and QA teams, major account subscriptions, and SaaS models.• Analyzed and reported on business performance metrics to guide strategic decisions.

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  Pmaspire singapore - helping project aspirants in 100 countries

  Feb 2022 - May 2022

  Svp & head of sales

  • Directed the PMO Exam Simulator and LMS SBU operations.• Managed global customer relationships and reseller partnerships.• Developed and executed strategic SBU plans, enhancing productivity and sales.

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  Sebpo

  May 2022 - now

  Operations support (pmo) head

  • Led project management for 18+ projects in various domains including enterprise software, hardware & cybersecurity tightening.• Analyzed & identified scopes for various operational policies (i.e. - BCP, IRT, Hybrid Work Policy etc) to enhance operational controls and improve work efficiency. • Managed vendor and stakeholder relationships to ensure project success.

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  Sneho

  Jan 2023 - Dec 2023

  Head of business operations

  • Oversaw e-commerce operations including budgeting, procurement, marketing, sales, vendor management, and inventory management.• Develop, report and execute Plan with team coordination as Business Head (Procurement, Sales, Marketing Campaign, Inventory & Warehouse, Billing & Collection etc)