Experience

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  Woody's music

  Sept 2018 - Jan 2021

  Sales assistant

  - Enhanced sales through exceptional customer service, fostering client relationships and serving as a trusted advisor.- Utilized product expertise to anticipate needs and identify upselling opportunities, enhancing satisfaction.- Implemented inventory management systems for online marketing, significantly boosting e-commerce sales.- Developed a dynamic online presence, driving sales and improving customer retention.- Optimized inventory systems for accurate order fulfillment, ensuring high customer satisfaction. Show less

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  Ryerson brothers construction, llc

  May 2021 - Aug 2021

  Office associate

  - Used analytical tools to process receipts and invoices accurately, aligning with inventory and pricing management.- Enhanced customer relations through tailored product recommendations, focusing on satisfaction.- Proposed process improvements in meetings to boost customer service efficiency.- Managed vendor relationships to optimize inventory levels and control.- Trained and supervised associates in product and demand management, emphasizing team development.

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  Atlas copco

  May 2022 - Mar 2024

  - Led the introduction and testing of a new fleet request portal, optimizing process efficiency.- Managed driver and vehicle information across systems, ensuring data integrity for accurate decision-making.- Developed a Power BI dashboard to streamline financial data, enhancing operational efficiency and cost savings.- Conducted expense analysis and resolved discrepancies to maximize financial compliance and expense management.- Fostered vendor collaboration and feedback, maintaining strong relationships.- Created reports on vendor management and regional expenditures, providing insights for strategic decisions. Show less

  • CTS - Fleet Administrator

    Jan 2023 - Mar 2024

  • CTS - Fleet Management Intern

    May 2022 - Jan 2023
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  Chicago pneumatic

  Mar 2024 - now

  Sales application engineer

  - Managing CRM to track leads, optimize sales pipeline, and maintain client records.- Using data insights to qualify leads, enhancing client acquisition and conversion rates.- Ensuring client satisfaction with timely order updates.- Collaborating with teams for accurate order execution.- Resolving client inquiries on stock, pricing, and technical issues promptly.