Experience

• 

  Infosys

  Jul 2007 - Nov 2009

  Technician
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  Ust global pvt ltd

  Nov 2009 - Sept 2015

  Systems engineer

  Supporting the around 7500 user’s in the company, spread across different parts of the world Microsoft Certified ProfessionalSCCM 2012 AdministrationTrouble shooting client side VPN issuesTrouble shooting client side network issues.Working with Windows Server 2003 & 2008Installation and Raid configuration of Windows server 2003 and 2008Working with Active Directory, DHCP, DNS, TCP/IP.IP addressing, sub netting and troubleshootingSupport for Active Directory services.Outlook configurations and support.Support for Blackberry services.Software installations and troubleshooting.Knowledge in troubleshooting and Maintaining Server and client operating systemsExperienced in POS lab set up, Installation and troubleshooting of controller and POS hardware devices, Client –vendor call coordination for lab installation and trouble shootingKey Skills------------------• Experience with Windows XP / VISTA / Windows 7.• SCCM 2012 Administration • Experience with MS Office Packaged and Mail Clients. • Administration of Active directory, DNS and DHCP. • Office 365 Administration• Good communication skills. • Well experienced in corporate Server and desktop support environment • Point Of Sale [POS] system knowledge • Blackberry Admin Console and IPHONE management Console Show less

• 

  Manpowergroup

  Jun 2014 - Dec 2014

  Senior systems engineer
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  Finastra

  Sept 2015 - May 2022

  Senior technical consultant

  As a Sr. Technical Consultant, I drove transition and implementation, for smooth shift from current to future business needs. Also, I managed onsite due diligence and conducted feasibility studies, while leading technical consulting projects.Moreover, I managed SDLC, from requirements analysis to system implementation with quality assurance. Besides, I executed test cases, documented test results, and facilitated defect resolution. Also, I engaged in tracking KPIs against targets for strategic technical project deliverables and met KPIs against delivery targets. Show less

• 

  Ust

  May 2022 - now

  As a Project Manager, I define delivery roadmap and work closely with project teams, partners, customers, and internal stakeholders to drive projects to successful completion. Besides, I deliver project objectives within strict budgets, deadlines, and service level agreements, coordinating with third-party vendors for development strategies.In this role, I resolve customer issues and testing gaps while tracking project status while deploying project technologies. I am skilled at driving IT project engagements, vendor management, contract negotiations in compliance with technical and security standards.At UST Global, I am responsible for mitigating project risks to minimize impact on risk control, project timelines and deliverables. Also, I manage projects based on SharePoint Online Development, Fixed Bid, Staff Augmentation PowerApps and PowerAutomate Development Projects within set budgets & quality standardsAdditionally, I collaborate with diverse stakeholders, including executives, technical teams, and end-users, to drive project success. Besides, I manage the full project lifecycle, from requirements gathering and scope definition to risk management and post-implementation support. Show less

  • Project Manager

    Oct 2023 - now

  • Project Lead

    May 2022 - now