Experience

• 

  Cpm uk

  Feb 2007 - Sept 2007

  Telemarketing | outbound sales

  Telesales role in business to business and consumer sales.

• 

  Lord williams's school day nursery

  Oct 2009 - Jul 2014

  Early childhood teacher
• 

  My private ark

  Jan 2015 - Oct 2015

  Sales and marketing

  - Create marketing and sales plan to achieve company objectives- Manage a team of 4 made up of marketing and sales executives and overseeing onsite teams - Identifying and developing new business opportunities and market research - Developing online content and managing Social Media - Monitoring and reporting on industry developments - Managing CRM system Capsule and reporting analytics to CEO- Creating sales pitches using Microsoft PowerPoint and delivering to prospect clients and channel partners Show less

• 

  Qhotels

  Oct 2015 - Apr 2016

  Leisure manager

  Led the day to day operation of the Health Club. Responsible for the Leisure Club P&L including Marketing and Sales activities to ensure maximum client satisfaction and business growth.

• 

  Stokenchurch builders limited

  May 2016 - Sept 2016

  Senior account manager
• 

  Centrica

  Sept 2016 - now

  Centrica is an international energy and services company focused on satisfying the changing needs of our customers.Responsible for Managing and growing relationships of key customers and recovering a complex debt portfolio, whilst mitigating future risk for the business. Led a team of 9 Care and Credit FTE onshore and 3 Customer Service FTE offshore to deliver first class customer relationship management and disputed debt resolution. Responsible for managing a portfolio of Major Corporate and Public Framework customers.Deputising for Team Leader.

  • Customer Relationship Management Team Lead

    Sept 2024 - now

  • Client Manager Corporate Credit Risk - Centrica Business Solutions

    May 2018 - Oct 2024

  • Senior Client Relationship Manager

    Jan 2018 - May 2018

  • Client Relationship Manager

    Sept 2016 - May 2018