Experience

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  Rmit university vietnam

  May 2014 - May 2016

  Industry engagement officer
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  Brainwork

  May 2016 - May 2017

  Project officer
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  Rmit university vietnam

  Jun 2017 - Dec 2017

  Research project assistant
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  Xle group - sports skills academy (ssa)

  Oct 2018 - Mar 2019

  Acting customer development manager

  - SALES & MARKETING SCOPE:Supervised planning, budgeting, execution, tracking and integrated Sales & Marketing to best achieve sales target and optimize acquisition cost- PRODUCT DEVELOPMENT SCOPE:Developed new Sports programs and Digital product features to enhance customer experience and convert new ones- DIGITAL TRANSFORMATION PROJECT MANAGEMENT SCOPE:Collaborated with software agency to build a new integrated system to improve various processes in Marketing, Sales, CS, Class Management, Accounting, and implemented changes across departments Show less

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  Dai viet group-dvg

  Apr 2019 - Apr 2020

  Assistant project manager - odp project (nonprofit)

  In this dynamic role, I proactively undertook team management and the establishment and improvement of operational process. My focus was on assisting the directors and delivering results for ODP - a pilot project that designs and implements highly individualized curricula for homeschooling kids. - Initiated and managed the project’s first full cycle to develop and deliver the program with detailed customization in a fast-paced environment- Led cross-functional teams across research, academic, design and production, successfully handling difficult team members and addressing communication gaps. Managed staff recruitment, training, coaching, goal-setting, and performance review- Established foundational operational processes and consistently improved them to successfully respond to high-urgency and priority changes due to feedback from parents, teachers, observation sessions and senior management Show less

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  Nest tech vietnam

  Aug 2020 - Oct 2022

  Product manager

  At Nest Tech, a venture builder nurturing tech entrepreneurs and innovative digital products, I assumed the role of Product Manager. In this multifaceted role, I provided product leadership while also directed operational oversight and managed cross-functional teams.- Partnered with the investor to oversee operations, business planning, and budgeting- Managed cross-functional teams including recruitment, training, coaching, objectives and priorities setting and tasks delegation - Established streamlined processes and communication cross-functionally - Led the product development of two new mobile apps, emphasizing Agile methodology and user research - Product 1: Successfully launched the prototype and strategically discontinued post-analysis - Product 2: Managed the entire process from conception to market launch, achieving a monthly user growth rate of 30% in the initial phase of organic growth Show less

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  Tea talk core

  Jan 2023 - now

  Strategic growth consultant

  CoRE is a local NGO located in Vietnam that aims to enhance mental well-being through counseling, training, and community development. - Explore potential collaboration and funding opportunities for mental health initiatives- Provide guidance on grant proposals and business plans- Develop and implement strategies to diversify revenue streams- Advise on digital process optimization to enhance efficiency and communication- Provide mentoring on project management and marketing strategies Show less