Akhtar Abbas

Experience

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  Famous Brands (Pvt) Ltd.

  Feb 2001 - Oct 2006

  Assistant Manager Sales and Marketing

  Managing the retail outlets in Central region & expansion of business GrowthHandling the customer complaints.Checking & controlling the shop level expenses.Daily sales collection as per agreed day to day planMaking strategy for new arrival ProductGenerate Stock demand and ensure timely supplies at all retail outlets of the central region.Achieving regional sales targetFrequent visit of retail outlets at Central region.Arranging & managing the Sale Mela for checking the potential of the Market. Show less

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  Service Sales Corporation (Pvt.) Limited

  Apr 2010 - Oct 2016

  District Operations Manager

  Management of Retail Operations at concerned Districts.Network development and expansion.Supervision of retail outlet operations with Frequent visits.Monitoring the individual performance of each retail outlet by reviewing Daily mirror, prosperity card etc.Execution of Audit & Inventory management system Focus on store profile in respect of Product placement to fulfill customer requirements through well in time replenishment & inters transfer of product and allied accessories.Highlight the weak links of store to improve operations efficiency.Recruitment and training of sales staff to maintain store’s standard staff strength.Strict compliance of Freshness drive & Customer services. Execution of Seasonal VM Guideline to improve sale growth of district.Well in time Coordination with supply chain department at peak sales seasons like Eid Festival, School, summer,winter/summer sales etc. Operations Management of all Business Channels in District like Mega Store, Factory out let, regular store & Franchisee stores. Planning of future market trend to meet market challenges.Cost Effectiveness to reduce financial losses & to improve business Growth.Highlight the weak links of merchandise keeping in view market trends and competitors tact.Handling of customer care services. Show less

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  Crescent Bahuman Ltd.

  Nov 2016 - now

  Operations Manager

  Ensure achievement of the regional growth targets, ensuring that all the channels (Flagship, regular and FO’s) achieve their established targets, while engaging the teams in order to attain company set top line targets. Manage operations of the region within the allocated budget through proper expense control and monitoring in order to ensure profitable performance for the region. Furthermore, ensure the budgets of regional.Ensure implementation of customer service and visual merchandising guidelines, effectively using marketing collateral through partnership with the Marketing team.Up word and down word communicationEnsure achievement of an improved conversion rate at stores, overseeing the implementation of Standard Operating Procedures as per the retail manualActively coordinate with the Planning and distribution teams regarding the stock level of various the regions, providing valuable feedback from the field regarding the customer reaction reportEnsure maximization of sales through transaction counts, unit transactions vale data to ensure appropriate steps are taken for enhancement of the conversion rate and conduct activities to ensure maximum sales per square feet. Manage the retail network by working closely within Regional coordinator and Area Sales managers by converting low performance stores into a part of a productive networkSupport the Business Unit Retail Head in maintaining the existing market share and attaining established the growth ratio.Develop and lead the team of Area Sales managers, Regional coordinator and store managers, monitoring and engaging them through effective communication and unannounced visits, in order to drive sales performance throughout the region. Further, develop succession plans for potential team members and create a positive environment that promotes retention.Collaborate with HR to develop and train store staff in order to ensure smooth store operations leading to better productivity and presentation. Show less