PAWAN KUMAR

Experience

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  COMMENCED CAREER WITH AMTREX HITACHI APPLIANCES LTD

  Jan 2001 - Oct 2004

  Area Sales Executive

  Markets Handled : Delhi & NCRKey Deliverables:Manage operations of a company including services, marketing and sales of air conditioners.Interacts with architects, consultants, builders, customers and corporate for regular business.Coordinate with dealers of the designated area for supply of product to the final customer.Collect all financial, dispatch and quality issue of dealers.Coordinate with Sales manager for resolving customer problems.Monitoring the entire sales operation of the corporate clients & dealer's network.Represent the company in front of outside corporations and strike deals with them.Notable Attainments: Handled major clients such as Show less

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  GRASIM INDUSTRIES LTD

  Oct 2004 - Dec 2007

  Retail Manager

  Key Deliverables:Developing new dealers and expanding existing network with key emphasis on tapping new clients; ting performance & monitoring distributor sales and marketing activitiesOrganizing product display and trade conferences. Coordinate with dealers for fabric selection and with senior manager in organizing dealer's sale booking.Leading, training & monitoring the performance of team members to ensure efficiency in sales operations and meeting of individual & group targets.Conducting detailed market study to analyze the latest market trends and tracking competitor activities and providing valuable inputs for fine tuning the selling and the marketing strategies. Maximizing customer satisfaction by timely delivery, monitoring customer complaints & warranty issues and providing efficient after sales services.Notable Attainments: Received Best Sales performer award for achieving maximum sales.Successfully organized 6 Sales Conferences in U.P. and gain special appreciation for the same.Opened 110 new Retail outlets of Grasim in U.P., Punjab, and Andhra Pradesh.Achieved Growth in U.P. market both in volumes and values in 2006-2007 despite adverse market conditions. Show less

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  BIG BAZAAR

  Dec 2007 - Jul 2011

  ASST. STORE MANAGER

  Key Deliverables:Overall responsible for the Store Sales, People, Profit, Inventory management, Visual Merchandising, Space Management, Shrinkages & Marketing activities.Managing entire operations of Big Bazaar with sq. ft area of 25,000 with 7 Department Manager’s, 10 Team Leaders and 80 odd Team members generating sales of 25 crores annually.Managing and ensuring Implementation of Standard Operating Procedures (SOP) at Store Level. Plan, Forecast, report on sales, costs and business performance according to company requirements.Manage selling and customer service activities and staff competence in these areas, so as to optimise and sustain sales performance, profitability and customer satisfaction.Specialization – Apparels, Consumer Durables & Electronics, Footwear, Watches & Sunglasses, Sports and ToysAmong the First few Department Managers to get promoted as Assistant Store Manager within a span of 2 yrs on all India basis in Prism. Show less

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  RITUWEARS

  Aug 2011 - Mar 2017

  Sales and Operations Manager

   Managing operations of 4 stores with an annual sales of over 50 crores . Make business plan and plan targets for all existing and upcoming stores. Ensure effective merchandising and maintaining optimum stock levels for the stores. Monitor and manage inter stock transfer / consolidation requirements. Plan and execute new and effective incentive plans for the stores. Planning and reviewing KPI’s of stores. Through regular and effective communication with stores ensure that prompt action is taken to respond to fast and slow merchandise. Loss prevention and shrinkage control. Ensure safety and security measures are met at the stores. Ensuring the adherence to SOPs in Store’s. Show less

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  Nixx Retail

  Apr 2017 - now

  Sales and Operations Manager

  • Managing day-to-day operational activities of Delhi NCR store.• Forecasted sales targets to achieve business goals and leading the frontline sales team to achieve them.• Responsible for each and every operational activities of the store which includes Staffing, VM,Marketing & Sales ,Buying and purchasing, controlling shrinkage etc.• Managing and training the stores towards achieving the desired business volume.• Ensuring the adherence to SOPs in Store’s.

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  Reliance Retail

  Jun 2021 - now

  State Head