TAMER KHALED

TAMER KHALED

Customer IT Support

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location of TAMER KHALEDالقاهرة قسم أول القاهرة الجديدة مصر

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  • Timeline

  • About me

    accountant / finance manager/ System Engineer|Network Engineer |Quality Controller|Site Management |Projects Management |looking for a new opportunity

  • Education

    • Al-Azhar University

      2003 - 2007
      Bachelor of Commerce (B.Com.) Accounting and Business/Management
  • Experience

    • PS Source

      Aug 2007 - Aug 2008
      Customer IT Support

      Opening maintenance tickets, supervising the maintenance procedures & progress, and handling customerrelationship management

    • Al-Bandar for system solutions

      Dec 2008 - Jan 2010
      Solutions Consultant

      Managing the full cycle of software consultancy, implementation, technical support & service delivery of severalSoftware & ERPsTasks & Responsibilities Product live demo Implementing the solution at client IT infrastructures Providing technical support after implementation Assuring successful service delivery Reporting on products dysfunctionalities

    • Raad Automotive

      Jan 2010 - Mar 2011
      Customer Account Executive & Branch Accountant

      Part of customers' accounts management team , in Makah , handled direct marketing & sales tasks to end users ,handled account opening & credit ,handled invoicing & collection reportingTasks & Responsibilities Customer advisory Providing full products knowledge to customers Credit supervision & processing Accounts approvals, legal review Logging the sales transaction into financial system Branch payroll officer Branch expense & Budget controller Weekly reporting of branch sales & financial performance عرض أقل

    • Hardware Solutions Builders Co. Ltd. (HASOUB)

      Mar 2011 - Jan 2019
      Senior System Engineer

      Managing IT projects in public & Private Sectors, troubleshooting ticketing, project success reporting and managingstaff.Tasks & Responsibilities Receiving & processing service tickets. Live technical support Participating in project planning with management Full project supervision and delivery Assigning project resources Assigning tasks to team members Project progress reporting Managing on-site Customers' queries Quality Control of the overall project settings. عرض أقل

    • AL maamoura office

      Mar 2019 - Jul 2023
      Work in my personal business
    • Gypsom board

      May 2022 - now
      Finance Manager

      trading &Construction & finishes

  • Licenses & Certifications

    • DELL Desktop & Laptop Certified Admin & Troubleshooting

      Dell
    • Dell Support System Engineer

      Dell
    • Microsoft Office 365 Technical & Marketing

      Microsoft
    • HP Technical Certified I - Workstations

      HP
      Apr 2014
    • CCNA

      Cisco
      Dec 2014
    • Microsoft server 2008 administration

      Microsoft
      Apr 2015