
Michael Ssonko

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About me
Retail and Acquisition Manager at Roke Telkom
Education

Chartered Institute of Procurement and Supply - CIPS UK
2010 - 2019Advanced Diploma (Level 5) Purchasing, Procurement/Acquisitions and Contracts Management
Kyambogo University
2003 - 2006Bachelor of Management Science Business management
Experience

ROKE Telkom Uganda
Sept 2013 - Jun 2020My role involved leading a sales team responsible for selling enterprise solutions to businesses with a responsibility to develop operational strategies for the growth of the Enterprise portfolio. This included setting and reporting on customer acquisition, retention, and revenue targets.In addition, to mentor and develop a cohesive and performance-oriented sales team. This required a showcase of my leadership skills by motivating and supporting team members toward achieving individual and team sales goals.To collaborate closely with other departments, including marketing and product development, to ensure that sales strategies align with the overall business objectives Show less key roles included acquiring new clients and managing relationships with existing ones to ensure their retention. This involved identifying potential clients, building rapport with them, and showcasing the value proposition of the services.showcased due diligence in the compilation of bid documents. This included conducting thorough research on the client's needs, developing customized proposals to address their unique requirements, and presenting these proposals clearly and compellingly.Reporting directly to the Sales Manager regularly. This involved keeping track of my sales activities, including customer interactions, sales pipelines, and revenue targets. Show less
Enterprise Sales Lead Kampala
Oct 2018 - Jun 2020Sales Executive
Sept 2013 - Sept 2018

Roke Telkom
Jun 2020 - nowRetail and Acquisition ManagerMy primary responsibility is to oversee the growth and expansion of the company's network footprint. This involves managing the expansion team and coordinating network expansion plans with stakeholders and partners. Additionally, I am responsible for overseeing the capital expenditure on all base stations and managing relationships with partners such as tower operators and backhaul providers.In addition to my network expansion responsibilities, I am tasked with growing ROKE's Business 2 Consumer (B2C) star product as one of the ROKE portfolios. Currently serving over 5,000 home users, the ROKE portfolio is the fastest-growing service and requires dedicated attention to continue its expansion. As part of this role, I oversee the development and execution of marketing strategies and work closely with the marketing activation and account management teams to increase customer acquisition and retention. Show less
Licenses & Certifications
- View certificate

Customer Analytics
CourseraApr 2020
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