Deep Enrich
Ridhi Sanghavi - PMP® ITIL®
Technical Consultant
2000 followers
India
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About me
Sr. Manager - Customer Success & Onboarding | ISB Alumni | 13 yrs exp in SaaS based organizations | CSAT | Cross-sell | Upsell | Renewals | Retention | Account Management | Project Management | Healthcare
Education
Indian School of Business
2023 - 2024Product Management - Executive Education
University of Mumbai
2008 - 2011Bachelor of Science - BS Information Technology
Experience
Sutherland
Jul 2011 - Mar 2012Technical Consultant
EClinicalWorks
Mar 2012 - May 2018Team Lead - Strategic Account Management
Apr 2014 - May 2018Strategic Account Manager
Mar 2012 - Apr 2014
Zycus
Jun 2018 - Nov 2021Manager - Technical Account Management
Rayden Interactive
Nov 2021 - nowSenior Manager - Client Solution at Rayden Interactive a Phreesia Partner
Apr 2023 - nowManager - Client Solutions at Rayden Interactive a Phreesia Partner
Nov 2021 - Apr 2023
Licenses & Certifications
ITIL® Foundation Certificate in IT Service Management
PeopleCertDec 2015
Project Management Professional (PMP)®
Project Management InstituteMar 2019- View certificate
Product Management
ISB Executive EducationApr 2024
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