Deep Enrich
Michael González Valverde
IT Support Specialist
367 followers
Costa Rica
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About me
Azure VM - Support Team Manager
Education
Universidad Latina de Costa Rica
-Business Administration and Management, GeneralIn progress
Experience
Hewlett Packard Enterprise
Jul 2016 - Dec 2016IT Support SpecialistEnterprise Services was adquired by CSC creating DXC Technology
DXC Technology
Dec 2016 - Sept 2018IT Support Specialist
TeKnowledge
Jan 2019 - nowAzure Virtual Machines - Support Team Manager
Dec 2024 - nowCustomer Success, Senior Team Manager
Apr 2022 - Dec 2024Senior Customer Success Manager
Jan 2019 - Apr 2022
Licenses & Certifications
- View certificate
Scrum: The Basics
LinkedInFeb 2021
- View certificate
Mentoring para el aprendizaje y desarrollo
LinkedInOct 2020 - View certificate
Cross-PG Customer Success Generalist
Micro FocusAug 2021 - View certificate
Scrum Fundation Professional Certificate (SFPC)
CertiProfJul 2021 - View certificate
Customer Success Management Fundamentals
LinkedInFeb 2021 - View certificate
Liderazgo ágil: Cómo afrontar la nueva normalidad
LinkedInFeb 2021 - View certificate
Agile Foundations
LinkedInFeb 2021 - View certificate
Value Realization Best Practices for Customer Success Management
LinkedInJul 2021 - View certificate
Onboarding and Adoption Best Practices for Customer Success Management
LinkedInFeb 2021 - View certificate
ADM Customer Success Generalist Certified Sales Representative (MFCSR)
Micro FocusSept 2021
Languages
- enEnglish
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