Ajay Kumar

Experience

• 

  DHD & EDT Pvt Ltd

  Jul 2006 - Dec 2008

  Software Engineer

  • Worked on several educations applications development requirements for aspirants.• Wrote unit test cases in Asp.net nd SQL backend.• Designing UI using HTML.• Built interactive web pages for competitive exams aspirants for exam preparations. • Wrote code by following the standards set by architects and design committee. • Maintained documentations and code to Microsoft code repository.• Unit Testing.• Prepared test cases for manual test cases execution for prep and knowledge search engine application.• Reporting queries for manual reports Show less

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  Sabbatical Aim infotech Pvt. Ltd.

  Jan 2009 - Jun 2010

  Lead Software Engineer

  • As senior Software Engineer helped team members to understand requirement at domain perspective for E-Governance. • Developed several E-Governance functionalities in Dot net /SQL.• Built and deployed service. • Developed SSIS/SSRS report for E-Governance application. • Low level design document creation and peer review. • Writing technical specification and document preparation,• Development and Review of the code.• Deployment of application on main servers• Crystal reports • Independently handled Interfaces and business requirement gathering. Show less

• 

  Syntel

  Jul 2010 - Aug 2015

  • App Manager for implementations and upgrades. • Managed Hosted portfolios for more than 30 clients.• Built and implemented several addins for consulting clients. • Managing 80-100 resources for hosted environment .• Lead end-to-end configurations based on clients SOW. • Lead multiple client implementation/Migration to product platform• Involves in troubleshooting on application related issue.• Working on creating and Scheduling Batch jobs for the customer.• Writing queries and stored procedure on SQL 2005, SQL 2008.• Working on Claim, Member, Provider, UM, Premium Billing and Payment Manager (CAP, FFS) and other modules of the application.• Good hands on 4010 and 5010 transactions like 837,834,835,276/277,270/271,278 and 820. • Providing training to offshore and working as a key liaison between offshore resources and the client.• Interacting with the client’s business focal points to capture the requirements right in the time, update about the work progress and escalate the issues much in the advance to ensure smooth and timely delivery to the clients. Show less • Project lead for QNXT implementations and upgrades. • Managed Entire QNXT- Hosted portfolio for more than 30 clients.• Built and implemented several QNXT addins for QNXT consulting clients. • Managing 80-100 resources for hosted environment for QNXT.• Lead end-to-end QNXT configurations based on clients SOW. • Lead multiple client implementation/Migration to QNXT platform• Involves in troubleshooting on QNXT application related issue.• Working on creating and Scheduling Batch jobs for the customer.• Writing queries and stored procedure on SQL 2005, SQL 2008.• Working on Claim, Member, Provider, UM, Premium Billing and Payment Manager (CAP, FFS) and other modules of the QNXT application.• Good hands on 4010 and 5010 transactions like 837,834,835,276/277,270/271,278 and 820. • Providing training to offshore and working as a key liaison between offshore resources and the client.• Interacting with the client’s business focal points to capture the requirements right in the time, update about the work progress and escalate the issues much in the advance to ensure smooth and timely delivery to the clients. Show less

  • Application Development Project Manager

    Mar 2012 - Aug 2015

  • Project Leader

    Jul 2010 - Feb 2012
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  Atos Syntel

  Sept 2015 - Dec 2024

  • Results-driven Client Delivery Executive with over 18+ years of experience in managing client relationships and ensuring the successful delivery of services.• Large portfolio management .• Managed portfolio with multi million yearly revenues. • Lead multiple RFPs for healthcare customers.• Managed several SOWs in parallel.• Skilled in overseeing project execution, optimizing processes, and maintaining high levels of client satisfaction• Adept at collaborating with cross-functional teams, managing budgets, and driving continuous improvement.• Adept at managing complex projects from conception through to completion, ensuring alignment with business objectives and timelines• Proven track record of exceeding client expectations and achieving business growth.• Proven track record in optimizing processes, enhancing productivity, and driving innovation.• Strong communicator with exceptional problem-solving abilities and a keen focus on delivering quality outcomes.• Led and managed Multiple engagements at client side from inception to completion, ensuring client satisfaction and successful project delivery.• Lead Claims , CRM and Retails domains development project and proposals. Show less • Application architecture, design for new, and enhancement projects. • Core Services development and management via APIGEE and APIC. • Lead Application integration implementations with internal and external partners.• Lead could migration roadmap.• Services virtualization design.• IBM Integration bus implementation architecture and design. • Owned and managed entire infrastructure for Wellness product.• Setting up dependencies for downstream system• ET set ups with internal and external partners • Load balancers and DNS set ups and management • Managing pool of 50-60 resource.• Participate in monthly client governance calls.• SOW submissions.• Help support Sales team as n when technical and functional knowledge support is needed• Revenue and forecast management• Participate for training initiatives with Training department for Humana engagement. Show less

  • Sr. Engagement Manager/Client delivery executive

    Jun 2020 - Dec 2024

  • Sr. Manager Applications Development

    Sept 2015 - May 2020
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  Tata Consultancy Services

  Sept 2024 - now

  Sr. Business relationship manager- Account management & Engineering

  Results-driven Client Delivery and engineering leader with 20 + years of experience in various leadership roles, building and maintaining strong client relationships in multiple engagements specifically for healthcare clients. Leadership:• Demonstrated expertise in managing portfolios with 500+ personnel and overseeing $55 million in annual revenue, consistently exceeding client expectations and delivering measurable business growth.• Proficient in leading cross-functional teams through complex, high-stakes projects, from conception to completion, ensuring alignment with organizational goals and timelines.• Adept at developing and implementing resource management strategies that enhance productivity, reduce costs, and support strategic objectives • My ability to negotiate and influence decisions has facilitated successful outcomes while managing conflicts and expectations proactively• Lead and won several opportunities via RFPs and RFQs. Technical:• Accomplished Technical Leader with expertise in designing and implementing large-scale, highly available, and scalable geo-distributed systems for healthcare payers. • Large scale system design, Microservice, Webservice (SOAP/REST), Core Java, .Net, SQL RDBMS Database, Kafka, Power BI• Application migration and implementation along with third party/External integrations• Healthcare domain- Claims and enrollment SME• Health care Product expertise (QNXT, Facets, QXI) Show less