Experience

• 

  Joy medical diagnostic center

  Sept 2018 - Feb 2019

  Medical laboratory scientist

  Worked as a laboratory analyst. I carried out various clinical tests on biological samples to aid in diagnosis of medical conditions.

• 

  Frontiers model college

  Sept 2021 - Jun 2022

  Science teacher (nysc)

  I delivered lectures in the JSS classes. Contributed my quota to the development of the school by giving moral trainings to the students and organising inter-class quizzes, spelling bees and debates. Organised free CBT tutorial trainings for the Jambites.

• 

  Hygeia hmo

  Jul 2022 - now

  - Issue preauthorization codes for medical treatments to providers.- Handle requests and escalations from healthcare providers and enrollees in a friendly and professional manner.- Keep up-to-date information on product and services including various health plans and tariffs.- Explain benefits, eligibility status, enrolment processing procedures and status of authorizations and referrals to callers, providers and clients. - Manage inbound and/or outbound calls from enrollees/clients and providers. - Provide pleasant customer experience through customer service methods, problem solving and real-time issue resolution. Show less

  • Client Care Representative

    Oct 2022 - now

  • Management Trainee

    Jul 2022 - Oct 2022