Experience

• 

  A-part auto for trading & industry

  Jun 2007 - Jun 2010

  Technical support engineer

  -Support Bosch car service and perform repairs and service -Perform administrative functions like warranty processing -Support the BOSCH Car Service Network in all technical aspects

• 

  Mercedes-benz egypt

  Jul 2010 - Oct 2014

  Team leader " certified diagnostic technician "

  •Coach and develop the job-related skills of team members to facilitate improvements in their job performance •Allocate the work load assigned team•Support for diagnosis and repairs•Final inspection and vehicle handover•Deliver client service level agreements and KPIs•Service reception•Ensure that all the technicians are with up to date trainings

• 

  Bosch car service

  Oct 2014 - now

  Complete responsibility and authority of Passenger Service Center Department. reports directly to the CEO . My area of responsibility also includes the Marketing activities, technical and commercial management of the department, .

  • Service Manager

    Jan 2015 - now

  • Workshop Manager

    Oct 2014 - Jan 2015