Experience

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  Wachovia mortgage corp

  May 2005 - Jul 2008

  • Processed Bond/FHA/VA loans• Balanced new loan processing and loan closing schedules• Prioritized processing task to clear conditions efficiently• Closed loans by estimated due dates• Coordinated preparation of multiple loan closing packages, confirmed findings and balanced fees• Cleared all underwriting and automated underwriting conditions in accordance with required time frames• Ensured loan file was completed and ordered documents that were required for loan processing• Verified accuracy of borrower and vendor documents• Accurately analyzed credit reports, determined gross monthly income for various types of borrowers, employment and analyzed loan collateral to assess the accuracy of appraisals• Resolved customer issues with relation to loan process Show less

  • Credit Analyst I

    Apr 2007 - Jul 2008

  • Service Specialist

    May 2005 - Jul 2008
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  Lps field services, inc.

  Nov 2009 - Jul 2011

  Bidding spec

  • Organized, recorded, processed and serviced the production output of Bidding Instructions for the various outsource clients.• Managed missing bid/inquiries and closings in a timely manner for clients.• Resolved high priority issues daily.• Performed the research, analysis and resolution of day to day escalations preventing foreclosure sales - via phone, email or intranet.

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  Jpmorgan chase & company

  Jul 2011 - Nov 2015

  Mb default operations specialist – breach letters

  • • Accurately identify and process requests for asset recovery letters. • Maintains a high meets KPI for loan caseload. • Ensure all responses are complete within SLA with clear directions to the requestor and that all communications are professional.• Managed all manual requests from internal customers.• Perform in the role of a SME, manage relationships with the foreclosure law firms and internal departments, and assist with miscellaneous department tasks.• Prepare LPSD break down volume report for each state by due date and maintain KPI standards. • Assist other departments with overflow work volume projects.• Distribute morning performance reports to team for daily tasks. Show less

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  Freshministries

  May 2016 - Dec 2016

  Case manager

  Mentoring young youth to achieving life goalsAssist with the development of Individual Career Plans for participants and career guidance anddevelopment including applying for post-secondary-education and financial aid.Assist with obtaining supportive services such as transportation stipends, childcare, dependent care, etc, for students in Fresh Path Program.Provide all required documentation in a timely manner, which may include client follow-up, outcomeevaluation, client contact sheets, and evaluations.Working with the Court to provide updates for participants of their progress of Fresh Path Program. Show less

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  Catapult learning

  Aug 2017 - Jun 2018

  Facilitates the implementation of academic instructional programs, class work and assessments for students.Interacts daily with students.Maintains positive classroom environment and monitors student behavior to keep them on task.Maintains professional presentation.Maintains student safety through behavioral interventions and hands-on interventions as needed.Collects data throughout the course of the day in a Catalyst system.Maintains confidentiality of co-workers, children, and families. Show less Converting prospects interested in the program into new student enrollments.Follow- up (phone, text and email) on leads produced by marketing promotional efforts to recruit studentsDrive student retention: contact students who have been absent for 5+ days or have been withdrawn in efforts to get them back.Assist with all aspects of the enrollment process including tracking lead contact efforts in CRM tool and meeting with students to assist with application process.During non-peak enrollment periods, the Enrollment Specialist will assist in other projects including visiting community groups, churches, local youth organizations, government agencies, and others that cater to target marketGenerate awareness by passing out fliers, putting up posters, and looking for other opportunities to get the word out about Catapult Academy. Show less

  • Paraprofessional

    Nov 2017 - Jun 2018

  • Enrollment Specialist

    Aug 2017 - Nov 2017
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  Sequel youth and family services

  Sept 2018 - Dec 2018

  Supervisor

  • Provide direct care and supervision of residents (Youth)• Assure the implementation of general routine and order of the unit• Assist AFA (Assistant Facility Administrator) with the maintenance of the counseling staff schedule• Responsible for orientation, training and general supervision of Direct Care Staff• In coordination with the AFA, (Assistant Facility Administrator) will implement and model the Positive • Peer Culture System to residents and Staff• Provide coverage on the unit to include: PAR, Special Treatment Procedures and emergency procedures (CPR, First Aid, etc.) as needed Show less

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  Fresh ministries, inc.

  Dec 2018 - Sept 2020

  Youth program coordinator

  Job Description The Fresh Futures Program Coordinator is responsible for overseeing various program areas within the youth, teen, and family programs; including the academic tutoring program. The incumbent provides quality customer service and ensures a safe, fun and positive environment within the youth, teen and family programs and department.Essential Functions:• Assist Executive Director in planning curriculum, and coordinating and promotingYouth, Teen and Family programming• Work hands-on in programs, activities and special events as needed• Provide quality customer service to members, volunteers, and participants• Perform administrative duties which support the Youth, Teen and Family programs• Attend monthly meetings in support of the Youth, Teen and Family programs Show less

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  Duval county public schools

  Dec 2020 - Sept 2021

  Security officer/mentor

  Patrolled buildings and grounds, watching for fires, prowlers, or any danger of loss, or damage to property.Keeps time logs, turns lights on and off as required, and ensures that doors and gates are properly locked.Fills out forms and reports, as necessary.Notifies police or other agencies when assistance is needed.Responsible for the safety of lives, property, materials, and equipment on assigned duty tour.Checked persons entering or leaving area under patrol.Warns trespassers or other intruders as to their violation and takes appropriate action if violation continues.Notifies department officials of anything that should be called to their attention.Performs related duties Show less

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  Bear realty inc

  Apr 2021 - now

  Field manager

  Take interior and exterior photos of land and propertiesPerform property inspections as required Install and remove lockboxes and signs as needed Standby as Representative during Eviction Move-Out Work closely with Office Manager on necessary field workSubmit specific travel reports on a weekly, biweekly, or monthly basis via mileage app report Compensation is based on mileage report at the posted Federal Government POV Rate Any other duties and services as required

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  Center for children rights

  Aug 2021 - Oct 2023

  Employment specialist

  Engages youth and their family members to establish trusting, collaborative relationships directed toward the goal of competitive employment in community job settings. • Conducts job development and job search activities directed toward positions that are individualized to the interests and uniqueness of each youth.• Provides individualized follow-along supports to assist youths in maintaining employment and problem solving • Provides education and support to employers as agreed upon by youths, which may include negotiating job accommodations and follow-along contact by the employment specialist with the employer.• Maintain consistent check ins and supports for youth as they look for employment, start employment, and continue with employment• Participate in weekly meetings with mental health treatment team and communicates individually with team members between meetings in order to coordinate and integrate vocational services into mental health treatment. • Participate in face-to-face meetings with vocational rehabilitation counselors at least once a month to coordinate services for youths.• Develops an individual employment (and/or education) plan with youth. Incorporates input from mental health team and family members, with permission.• Assists youth in obtaining information about their benefits (e.g., SSI, Medicaid, etc.) and how benefits may be affected by employment. Help youth determine how to report earnings, as needed.• Assesses youth’s vocational functioning on ongoing basis utilizing background information and work experiences. With the youth's permission, provides education and support to family members. Explore with youth how to appropriate disclose juvenile record and/or request reasonable accommodations.• Ability to work as an effective team player is essential.• Other duties as assigned. Show less

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  Community in schools

  Sept 2021 - Jan 2022

  Site coordinator

  Case Management Expectations• Know the Communities In Schools mission “to surround students with a community of support, empowering them to stay in school and achieve in life.”• Work an 8 hour day and take a ½ hour lunch at a reasonable time.• Report to work daily and on time. Sign in at the front office and let the main office know when you are leaving campus and what time you will return.• Communicate with the Principal/Administrators regularly and take notes.• Dress professionally at all times.• Contact the main office and advise your Assistant Director/Director if you will be late, absent or need to leave early.• Establish professional and appropriate relationships with the staff and students.• Be visible on your campus.• Understand that you represent Communities In Schools 24 hours a day, 7 days a week.• Demonstrate initiative in all that you do.• Maintain a positive attitude at all times with every person that you come in contact with.• Work to fulfill the program goals established by our agency and funders.• Prepare for each work day by checking email and preparing a to do list for the day.• Return all phone calls and respond to emails as soon as possible.• Strive to do the best job each day. Show less

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  Center for children’s rights

  Oct 2023 - now

  Hope pipeline project program manager

  • Ensure advancement of Project objectives and alignment with Project deliverables • Gather and monitor data from team members related to the Project• Complete monthly reporting and other reporting as indicated • Generate other data summaries and qualitative/quantitative presentations related to the Project• Monitor compliance with required documentation associated with programming• Coordinate across all program areas to ensure quality of services and best practices • Review referrals and make team-based assignments consistent with the Project• Oversee volunteers, including background screenings, volunteer agreements, scheduling, and task supervisor assignment• Maintain Project-associated handbooks, guides, manuals and work with Director update policies and procedures as indicated• Communicate and report directly to Executive Director• Monitor required documentation, and tracking system, and ensure data entry, timeline tracking, and timely entry of data• Monitor program evaluation • Work in concert with the Executive Director to report on accomplishments, activities, and new developments• Maintain effective and positive relations with community partners • Assist the Executive Director in the preparation of grant requirements and reporting requirements on a monthly basis• Participate in and lead trainings, both internal and external • Act as CCR’s spokesperson in promoting CCR programs and services throughout Duval County with a variety of diverse constituents. Show less