Alex Fromm, CSM

Alex fromm, csm

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location of Alex Fromm, CSMPhiladelphia, Pennsylvania, United States
Followers of Alex Fromm, CSM459 followers
  • Timeline

  • About me

    Project Manager | SaaS, Software, SCRUM | Improving processes to measure and expand impact

  • Education

    • Temple university rome

      2011 - 2011
    • The second city

      2017 - 2017
    • Philly improv theater

      2015 - 2018
    • Temple university

      2006 - 2011
      Bachelor of science (bs)
  • Experience

    • Tyler school of art, temple university

      Jan 2009 - Jan 2011
      Intern, department of exhibitions and public programs

      -Co-developed and planned public programming featuring an academic panel titled, "Beyond the Surface: A Conversation Between Art and Architecture"-Acted as an artist's assistant and volunteer coordinator in the creation of the installation, "Surface Deposit" by Lead Pencil Studio

    • Aureus idea firm

      Jan 2011 - Jan 2012
      Brand strategist

      Idea Development and Design-Grew initial ideas into fully developed and functional companies-Produced and directed ideas and content for small businesses ready to make a bold step into new territory-Designed web and print user experiences for viewers who want to be surprised and excited by the unexpectedImplementation Strategy and Content Direction-Developed and wrote business plans, industry research, company analyses, business development strategies, marketing plans, training manuals, and social media strategies for a range of short and long-term clients-Advised clients on logistics regarding production, ordering, packaging, distribution, and pricing-Analyzed consumer behavior through research and translating target market details to clients-Wrote stories with strategic steps to engage viewers and build responses Show less

    • Garces restaurant group

      Jan 2012 - Jan 2014

      -Client-facing role with Philadelphia institutions such as The Kimmel Center, Academy of Music, Philadelphia Orchestra, and Penn Medicine-Managed and scheduled a 75 person staff with experience ranging from 1-25+ years-Planned and executed events with budgets ranging from $10,000-275,000 for 50-1500+ guests -Appointed as a short-term project manager to develop new information management systems and policies-Evaluated software systems to determine inefficiencies in existing company workflow-Developed new communication and task management strategies between sales, operations, and production teams that cut misspent hours per week by 18% (Sales) and 35% (Operations)

      • Event Manager

        Jan 2012 - Jan 2014
      • Internal Management Consultant

        Jan 2012 - Jan 2013
    • Wizehive

      Jan 2014 - Jan 2017

      -Managed operational structure and quality control for a team of 8 implementation analysts-Defined requirements and assessed budgets for new relationships with domestic and international clients-Advised on project management, project lifecycle, and quality assurance for 1000+ projects per year-Acted as account manager and sales engineer raising client success rating from 45% to 70% in 8 months-Operated as onboarding instructor, subject matter expert, and managing editor of the custom Learning Management System built for training coordination and documentation Show less

      • Manager, Implementation Services

        Jan 2015 - Jan 2017
      • Implementation Analyst

        Jan 2014 - Jan 2015
    • 1690 consulting, llc

      Jan 2018 - now
      Project management consultant

      -Freelance consultant helping clients organize information, explore user stories and use cases, choose software which helps them grow, and create systems to improve communication-Organize change management projects to streamline processes, and expand efficiency via automation-Create project plans, risk frameworks, statement of work contracts, proposals, Scrum procedures, Kanban boards, budgets, and timelines via Google Suite, JIRA, Trello, Asana, Smartsheet, and Monday.com tools-Teach communication classes and collaboration workshops; 300+ sessions completed Show less

    • Brio

      Jan 2019 - Jan 2022
      Project manager

      -Managed information systems and process improvement projects focused on CRM operations and integrations-Organized remote, cross-functional teams via Scrum Master methods to collaborate on consulting projects -Developed and executed client communication strategy to effectively convey technical project updates, resulting in a increase in stakeholder engagement and reduction in required sprint meeting time-Managed daily stand-ups to clear obstacles, reduce risks, and bridge connections between technical resources-Coordinated with Product Owner to create roadmaps between requirements and realistic objectives-Created JIRA and Smartsheet processes to maintain asynchronous communication across timelines-Collaborated with management, technical, and client teams to create complex schedules, product roadmaps, custom software specifications, and financial audit processes Show less

  • Licenses & Certifications