Experience

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  Verity communication

  Jan 2007 - Jan 2008

  Administrative assistant
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  Npf microfinance bank plc

  Aug 2009 - Feb 2018

  Network/information security engineer

   Perform network maintenance and system upgrades including service packs, patches, hot fixes and security configurations of 33 branches and the head office.  Maintain security and availability of Dell Equilogic storage server. Ensuring scheduled backups of critical servers.  Preparing regional process and procedure documentation regarding network environments.  Designed new environments, installed and configured workstations and implemented upgrades of network equipments(routers, switches, firewalls, VPN). Foreseeing network migration projects and serve as IT representative in meetings.  Data center management and Regulatory Compliance.  Annual Vulnerability Assessments of company-wide networks.  Authentication & Access Control of users.  Played a major role in company-wide implementation of Sophos Antivirus.  System Integration Planning of new branches and Risk Management.  Monitoring network links of branches to maintain highest level of uptime using SolarWinds Orion.  Work within established configuration and change management policies to ensure awareness, approval and success of changes made to the network infrastructure.  Support for Cyberoam Firewall System (UTM). Show less

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  Cyprus international university

  Apr 2011 - Feb 2012

  Student assistant (it)

   Trained junior members of IT team regarding network security and troubleshooting of data circuits.  Ensured network, system and data availability and integrity through preventative maintenance and upgrades.  Linked computers to the network and to peripheral equipment, including printers and scanners.  Used diagnostic tools to identify hardware failures and replace components that were not functioning.

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  Innovatia

  Feb 2018 - Nov 2018

  Technical support engineer

   Provides Tier 2 technical support to Mitel Enterprise customers and partners for MiCollab.  Diagnose and resolve technical issues on clients voice and data solutions ranging from SIP, VOIP, ISDN(T1/E1/PRI), IP, digital phones, voicemail, email integration and review device logs.  Receive, document, troubleshoot and process service request calls from Mitel customers and field technicians.  Simulate or recreate user problems to resolve operating difficulties and recommend systems modifications to reduce user problems.  Liaise with Mitel Tier 3 support to resolve complex ongoing problems.  Train end users in the use of equipment and software.  Worked closely with team members to meet or exceed all customer service requirements. Show less

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  Surex.com

  Nov 2018 - now

  * Assist in the deployment and configuration of technologies and tools used in software development, including build servers, version control systems, and automated testing frameworks.* Work together with the development team to resolve problems with infrastructure and software deployments.* Monitor cloud systems(AWS) and website availability.* Install and integrate new server hardware and web applications* AWS services administration: IAM, VPC, Route 53, EC2, S3, EFS,FSX,Workspace, CodeCommit, Redshift, RDS,CloudWatch, API Gateway* Create and maintain scripts and automation tools to simplify infrastructure administration and software deployment. Show less • Manage all company firewalls (cisco meraki and fortinet fortigate)• Install and configure software and hardware on workstations/servers• Troubleshooting end user problems with network servers and services• Set up accounts and workstations• Monitor performance and maintain systems• Troubleshooting issues and outages• Ensure security through access controls, backups and firewalls• Upgrade systems with new releases and models• Develop expertise to train staff on new technologies• Propose updates and new technologies that will assist the business in its goals• Report to and consult with the Manager on upcoming projects and goals for the Surex IT department. Show less

  • DevOps Engineer

    Jun 2023 - now

  • Network Administrator

    Nov 2018 - now
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  Willis college

  Sept 2023 - now

  Cyber security instructor

  * Teaching and Instruction*: Deliver cybersecurity training sessions, lectures to students and professionals.* Student Assessment and Feedback*: Evaluate student performance, provide constructive feedback, and guide students in improving their cybersecurity skills.* Mentorship and Guidance*: Provide one-on-one guidance, mentorship, and support to students, helping them achieve their cybersecurity career goals.