Experience

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  Hotpoint appliances ltd

  Feb 2019 - Nov 2019

  Customer service representative
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  Accelevate leads limited

  Nov 2019 - Feb 2020

  Relationship manager

  • Maintained strong client and student relationships, organizing impactful field events, and overseeing product differentiation for the partners• Developed key performance indicators (KPIs), and implemented innovative dashboards that provided an efficient graduate-to-job pipeline• Comprehensive program monitoring, evaluation, and successful student placement, showcasing a commitment to stakeholder satisfaction and program successKey Achievements• Managed 5 partnership programs with over 300 student mentees• Successfully placed 10 alumni students into entry-level jobs• Successfully planned the Skills Hunt Expo 2019 with over 500 students and 100 industry players attending• Created Innovative dashboards that fed into job market linkage of students who had completed the program Show less

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  Ashoka africa

  Mar 2020 - Aug 2020

  Data enumerator

  • Led telephone and Skype surveys to identify Changemakers driving innovative solutions for societal challenges in Kenya• Conducted analysis and visualization using social network analysis, laying the foundation for strategic networking and stakeholder mobilization.Key Achievements• Conducted interviews and administered surveys for 150+ candidates, establishing a network pipeline and dashboard that helped create a sustainable post-engagement strategy for Ashoka East Africa

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  Ashoka africa

  Jan 2021 - Dec 2021

  Globalizer program support

  • Conducted comprehensive interviews and surveys for 40+ Ashoka Fellows, refining selection criteria in collaboration with IKEA to identify 12 high-impact fellows• Orchestrated seamless operations, overseeing the fellow selection process, crafting compelling presentations for partners, and managing scheduling logisticsKey Achievements• Coordinated the Globalizer summit, ensuring smooth logistics, robust communications, and compiling participant packs. These efforts optimized the selection process, strengthened partnerships, and enhanced the overall efficiency of the Globalizer program Show less

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  Ashoka

  Feb 2022 - now

  Changemakers challenge operations associate

  • Developed and curated a centralized Challenge Product page for Delivery teams, housing essential resources, guides, and templates to optimize Challenge delivery.Key Achievements• Led the project, achieving a remarkable 72% reduction in resource search downtime and an 80% improvement in team knowledge needs• Contributed to an 88% satisfaction rate based on the previous Financial year• Addressed team knowledge needs and enhanced efficiency through resource optimization through using UI/UX design• Contributed to overall team satisfaction, and initialized continuous updates and revisions where necessary to ensure resource relevancy for the Challenge team Show less

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  Together towards tomorrow challenge

  May 2024 - now

  Community manager

  • Spearheading strategic communications and digital content initiatives that significantly enhanced community engagement and outreach throughout an open innovation challenge. • Designing and implementing a comprehensive outreach and network activation strategy that effectively engaged innovators, partners, and key stakeholders, driving participation and promoting the challenge's objectives.• Developing and executing a robust Outreach and Network Activation strategy that met and exceeded the challenge's KPIs, ensuring clear communication of the challenge's mission and goals to all stakeholders.• Working closely with partnership and communications teams to curate the applicant messaging and journey, fostering stakeholder alignment and enhancing community engagement.• Organizing and facilitating various engagement activities, including information sessions, office hours, and a peer review process, to keep participants informed and motivated. • Creating a comprehensive outreach toolkit for partners and participants, empowering them to amplify the challenge's visibility and reach.• Coordinating with the partnership team to maintain messaging consistency across all channels, aligning communications with both Ashoka's and partners' narratives.• Designing, reviewing, and launching targeted outreach emails that successfully mobilized innovators and partners, significantly boosting participation rates.Key Achievements• Successfully enhanced engagement across multiple digital platforms, fostering a vibrant community among participants. My efforts ensured that the challenge's message resonated deeply with its target audience, ultimately contributing to a more collaborative and innovative environmen Show less