Experience

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  Apiit sri lanka

  Jan 2012 - Jul 2013

  Technical assistant - intern

  -Provide advice, assistance and training relevant to the installation, functioning and ongoing maintenance of equipment or software with windows server 2008 R2 server maintenance.-Repairs, troubleshoots, and maintains computer hardware, software, networking systems and audio visual equipment and coordinates repair with appropriate personnel. Where the workstations are more than 200 in total.-Conducts regular physical checks on computer equipment to ensure that equipment is in working order, and maintains inventory of computer hardware and software.-Carries and relocates computer components, performing re-wiring tasks where necessary, and sets up computer hardware/software for students or lecturers.-Performs regular preventative maintenance of hardware and cleans internal components.-Monitors large groups of students in computer lab.-Supports and reinforces classroom instruction through the use of computers and networked systems.-Provides recommendations on systems development and information handling, Monitors compliance with software copyright laws and Maintains regular back up of data.-Maintains security and confidentiality of system and lab. Show less

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  B.h.r perera & co

  Aug 2013 - Jun 2015

  Systems support specialist

  -Install and perform major repairs to hardware, software, and peripheral equipment, following design or installation specifications.-Controlling the whole network in windows server 2008 R2 with Active directory management.-Support includes helping users install software, and troubleshooting issues with email, scanning, printing, and operating systems.-Troubleshoots and creates LAN and WAN systems according to the staff and management with security.-Reads technical manuals, confers with users, and conducts computer diagnostics to investigate and resolve problems, determine nature of problems and provide technical assistance.-Tests and monitors software, hardware, and peripheral equipment to evaluate use, effectiveness, and adequacy of product for user. -Refers major hardware or software problems or defective products to vendors or technicians for service. -Enters commands and observes system functioning to verify correct operations and detect errors.-Supervises and coordinates workers engaged in problem solving, monitoring, installing data communication equipment and software.-Confers with staff, users, and management to determine requirements for new systems or modifications with data backup recommendations. And prepares software / hardware evaluations for management review. Show less

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  3cs web design

  Jul 2015 - Jun 2017

  It executive

  Seasoned professional adept at directing and administering all web projects with precision.Skilled in client engagement, conducting informative meetings to elucidate product details and streamline processes.Oversight extends to facilitating the integration of new systems and enhancing existing ones for optimal performance.Committed to refining system and network operations processes to ensure efficiency and reliability.Experienced negotiator, forging strategic partnerships with manufacturers for software, hardware, and consulting services.Ensures seamless transitions between old and new systems for uninterrupted workflow. Let's connect and discuss how my expertise can contribute to your organization's success. Show less

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  Finetech consultancy

  Jul 2017 - Dec 2019

  * Primarily having the responsibility as a point of contact for customers to lead them through the process of envisioning, planning and delivering end user training and change management services.#Create and execute change management strategies and communications strategies.#Create and execute strategy for engaging senior leaders.#Create marketing materials using and reflecting on the Google brand system. (G Suite feature videos, presentations, one-pagers, LinkedIn articles)#Develop adoption strategies and incorporate into planning documents.#Manage relationships with internal support teams as well as external agencies of our client base. #Design surveys to measure change readiness, usage, and satisfaction.#Training the onboarding staff on the Google products and focus on vision with business strategies.#Gather end-user requirements from training documentation or different teams.Develop and customize documentation for communications, management briefings, end-user guides, and training to specific user groups, including white glove executive officers. Show less * Mainly using my strong project management, presentation, public speaking, training and change.# Provide change management guidance to G Suite and Google Cloud Platform customers.# Design, develop and maintain change, training and transformation assets.# Build strong relationships with partners, customers and internal stakeholders.# Develop thought leadership in the field providing subject matter expertise on change topics.# Ensuring projects and organizational change by increasing employee adoption and engagement.# Supporting and inspiring employees to change behaviours.# Inspiring others, connecting connect with people across all levels of an organization.# Designing and delivering training activities.# Coaching managers and supervisors to lead their teams through change.# Collect and share success stories across the organisation and people.# Defining and measuring success metrics and monitor change progress.# Support sales organization on addressing change resistance from new customers and opportunities. Show less

  • Change & Product Manager | Google Cloud Trainer

    Jun 2018 - Dec 2019

  • Management Trainee | Training

    Jul 2017 - Jun 2018
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  Yenasys

  May 2020 - May 2021

  Co-founder

  *Market opportunities have been identified, as well as locations where consumers may want or require a product that does not yet exist. I took a big-picture look at our market sector and industry, identifying what's working and what requirements aren't being met, and determining whether that market offers a chance to start and grow a successful company in that space.*Managed and played a key part in the development of a product, setting standards, and putting it into production. This part of the job is hands-on and crucial, as successful product development can determine whether or not a new enterprise succeeds in the long run.*Direct Marketing and Promotion is in charge of doing early product marketing. As a Co-founder, I must network and develop anticipation for their products long before they go into production to ensure that there will be demand. Building a social media presence, writing press releases, and attending industry events to increase word-of-mouth are all elements of this component of the work I enjoyed.*Created Financial Estimates and was in response to creating financial estimates, as well as determining milestones and schedules. Estimates the expenses of bringing our product to market, create financial plans to determine break-even thresholds, assure long-term viability, and sets budgets as the company grows. Obtaining additional funds and investors for a new enterprise.*Created company plans and documentation, which may contain financial data, hiring documents, and materials for business operations. Finally, the company became successful after a few deals. Later Founder showed the his real Face :), But I kept on moving forward with the experience of how to start an IT product company from scratch. The after success is my motivation story to talk about... Show less

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  Librumchain

  May 2021 - Dec 2022

  Head of product & client relations
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  Hsenid business solutions

  Feb 2023 - now

  • Corporate Trainer

    Feb 2024 - now

  • Trainer - PeoplesHR Academy

    Feb 2023 - Feb 2024