Madelaine Shead

Madelaine Shead

PAA

Followers of Madelaine Shead427 followers
location of Madelaine SheadCity of Cape Town, Western Cape, South Africa

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  • Timeline

  • About me

    Online Manager and Marketing of Ultima (P2Life SA)

  • Education

    • University of Florida

      2012 - 2014
      Telecommunications Management 2.85 (B)

      Activities and Societies: Rock104.com Studies Telecommunications Management with a minor in Business.

    • Santa Fe College

      2010 - 2012
      Associate of Arts (A.A.) Journalism 3.52 (A)

      Activities and Societies: Phi Theta Kappa Member, Deans List. Volunteer Work Music CLub Phi Theta Kappa Member.Deans List.1 year in the Santa Fe Choir.

  • Experience

    • Advanced Health Foods

      Jan 2007 - Dec 2008
      PAA

      Full time Receptionist and Delivery Person (explain what you did)- Would deliver orders to companies that sold our products.- Daily updating of the loyalty programs, where people were loyal consumers. - Attend to various daily jobs the director sets me. Personal and work related.

    • P2Life

      Jan 2008 - Jul 2010
      PA

      Full time Receptionist and Delivery Person (explain what you did)- Would deliver orders to companies that sold our products.- Daily updating of the loyalty program’s, where people were loyal consumers. - Attend to various daily jobs the director sets me. Personal and work related.

    • Forever 21

      Sept 2011 - May 2012
      Sales Associate

      Provide excellent customer service.Greet customers, help customers on the sales floor.Inform customers of sales or specials.Also may need to preform stocking, cashier and administrative duties.Must maintain excellent presentation and reputation of Forever 21.

    • Victoria’s Secret & Co.

      Nov 2011 - Apr 2012
      Cashier

      Handle all customer payment and credit transactions.Responsible for the daily balancing and reconciling of cash office account/s.Handle daily bank deposits.Assist the Office Manager and/or General Manager with various clerical duties as needed.Attend meetings and training's as scheduled.Perform basic administrative and other duties as assigned.Maintain the appearance of the showroom & work area.

    • Dillard's Inc.

      Sept 2012 - Mar 2013
      Sales Associate

      Provided stellar customer service to guests, with friendly and helpful greetings, wardrobe suggestions and cashiering.Succeeded at meeting or exceeding sales goals 100 percent of the time.Maintained constant watch over new fashion trends and product development.Performed visual merchandising to support store merchandiser and increase sales.Reach sales goals.Performed various operational tasks such as inventory control, marking items out of stock and price changes.

    • Rock104.com

      Jan 2013 - May 2014
      Radio Personality

      Gainesville, Florida. Provide information on bands, albums and release dates. General information on upcoming concerts.Introduced upcoming songs.Recorded voice track for online radio stationWrote some of my own script Use soundboard to adjust volume, audio, program, etc.

    • Lassos Steakhouse

      Apr 2013 - Jun 2013
      Bartender / Server
    • Yamato Japanese Steakhouse

      May 2013 - May 2014
      Hostess

      Greet guests and patrons personally.Offer appropriate seating arrangements.Present menus.Ensure the quantity of menus is sufficient to cater to the number of guests.Maintain clean and organized tables and work area.

    • New Horizons Computer Learning Center of North Florida

      Feb 2015 - Jan 2016

      Provide consultation to individuals not sponsored by a business to provide a training solution to meet the needs for career skill goals. Arrange financing, assist in registration of initial classes, and explain all lab and testing procedures and policies.Manage ongoing client relationships, including conducting regular meetings to monitor progress through track or program and satisfaction. Make recommendations to maximize the student’s experience and efficiency.Provide the necessary service required for ongoing customer satisfaction. Identify potential refund situations and resolve. Where required, utilize supervisor and other available resources.Gain a complete and ongoing understanding of the products, programs, certifications and classes available to the prospects.Manage the prospect database through proper procedures regarding follow-up calls, prospect status and account ownership. Show less

      • Enrollment Coordinator

        Sept 2015 - Jan 2016
      • Education Consultant

        Feb 2015 - Aug 2015
    • Vet Comp and Pen

      Jan 2016 - Jan 2016
      • Senior Lifestyle Administrator

        Jan 2016 - Jan 2016
      • Medical Team

        Jan 2016 - Jan 2016
    • Vet Comp and Pen

      Sept 2016 - Nov 2016

      Admits new clients by reviewing records, talking with clients to establish the best possible strategy.Establishes best strategy by coordinating services being provided; arranging resources.Maintains clients' records by reviewing case notes; logging events and progress.Prepares reports by collecting, analyzing, and summarizing treatment and results data and trends; compiling statistics; completing grant and subsidy applications.Updates job knowledge by participating in educational opportunities; reading material for self-development. Show less

      • Senior Lifestyle Administrator

        Jan 2016 - Nov 2016
      • Case Manager

        Sept 2016 - Oct 2016
    • P2Life SA - Distributors of Ultima Nutritional Supplements

      Jan 2017 - now

      Run all online content for the website, including social media, updating images, building on media content and media platforms.Create discounts, coupons for online customers.Designing a new launch, organising packaging, building brand awareness and create the marketing campaign for the product launch.Deal with online customer sales, issues and deliveries. Learn about the whole running of the company, down to how the products are manufactured, packaged and all the cost associated with the packaging and manufacturing of the products.Place orders for retail outlets to stock products that are shipped via courier.Add content to media sites, blogs and send out newsletters.Build customer relationships.Head up the loyalty program for customers. Show less

      • Brand Partner

        Jan 2019 - now
      • Online Sales Manager and Marketing

        Jan 2017 - now
  • Licenses & Certifications

    • Stewardess Course

      Super Yachting South Africa
    • Bartending Course

      Pur Bar Studios, South Africa
      Aug 2011
    • STCW - PSSR

      Academy of Maritime Medicine, South Africa
      Oct 2009
    • STCW - Fire Fighting

      Pulse Training, South Africa
      Sept 2009
    • First Aid Level One

      The First Aid Academy, South Africa
      Aug 2009
  • Honors & Awards

    • Awarded to Madelaine Shead
      Hull Colours Royal Academy of Music Jun 2006
  • Volunteer Experience

    • Mentor

      Issued by Project Mascot on Jan 2013
      Project MascotAssociated with Madelaine Shead