Steve Moore CIWFM MBICS

Experience

• 

  Sovereign soft services

  Mar 2001 - Oct 2004

  Area supervisor
• 

  Tyburn Valeting Services

  Apr 2004 - Oct 2008

  Owner
• 

  Hy-Kleen of Warwick Limited

  Oct 2008 - Apr 2011

  Site Supervisor
• 

  Mitie

  Oct 2008 - Jun 2013

  • Cleaning Contract Manager. Multi Site. Volvo Group, Royal Institute of Chartered Surveyors, The MTC

    Apr 2011 - Jun 2013

  • site cleaning contract manager

    Oct 2008 - Jun 2013
• 

  The Manufacturing Technology Centre Limited

  Jun 2013 - now

  • Maintaining a safe environment with proper lighting, signage, and disability access• Drafting and updating emergency plans and evacuation procedures• Overseeing security, fire prevention, and other safety systems• Scheduling regular building maintenance and janitorial services• Contracting professionals for repairs as needed• Ensuring that occupants are provided with proper utilities• Monitoring building maintenance budgets• Arranging for building improvements• Overseeing contractors and inspecting completed jobs• Supervising grounds staff• Hiring employees or contractors as needed to maintain, repair, or improve the property• Providing training for building employees as needed• Evaluating employee performance and providing direction, correction, or additional training to ensure proper maintenance of the building• Scheduling contractors and employees• Resolving complaints, problems, and requests • Assisting with emergency response and evacuations• Maintaining records • Inspecting the building frequently for signs of damage or wear Show less ◦Responsible for the delivery in accordance with the maintenance strategy in-house, contracted office services and soft facilities management services to the standards directed◦Responsible for assessment, procurement and management of small projects specific to the Estates Department as agreed with the Project Team◦Responsible for providing a key interface between The Manufacturing Technology Centre’s Estates department customers and the contracted service providers on a day to day basis To include but not limited to, Grounds Maintenance, Security, Cleaning and waste recycling Services. ◦Responsible for development of a service charter and service level agreement to monitor key elements of the outsourced FM service◦Responsible for monitoring and reporting of service level agreements and key performance indicators internal and external, also tracking of risks/rewards mechanisms◦Responsible for monitoring of supply partners/contractors service delivery and customer interface on a day to day basis..◦Responsible for financial tracking and reporting to ensure all services are delivered within agreed budgets and service levels◦Responsible for providing a continuous improvement review and development of initiatives to improve or rationalize hard services to achieve optimum performance and full customer engagement◦Responsible for ownership and management of the departmental statutory compliance plan to achieve and maintain legal status Show less

  • Estates Manager

    Oct 2015 - now

  • Soft Services Co-ordinator - Facilities

    Jun 2013 - Oct 2015