Jonathan L.

Experience

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  Applus Norcontrol

  Jun 2014 - Jan 2015

  Técnico en Radio Frecuencia

  • Prueba de parámetros y niveles dentro de la telefonía celular.• Optimización de parámetros de radiación dentro de las celdas para tecnología 3G y 4G/LTE.• Ejecución de drive-test, elaborando informes de degradación y parametros a corregir mediante herramientas Swissqual.• Atención a clientes corporativos de Tigo en zonas de alto tráfico de la red Tigo.• Realización de TSS para ampliación de sectores de la Red 3G y LTE.

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  Huawei Technologies

  Jan 2015 - Nov 2015

  Infrastructure Reception Engineer

  Oversaw the validation and configuration performance (KPIs) of 3G and LTE networks for Claro, using Nokia and Huawei technologies. Supervised the installation of DAS solutions (passive and active) and femtocells, providing approval for service commissioning nationwide. Optimized infrastructure reception processes by creating support manuals for new team members, improving operational efficiency.

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  ETB

  Nov 2015 - Mar 2017

  Service Engineer

  Resolved incidents and managed requests for corporate clients in physical networks, MPLS, Ethernet, Carrier, and Data Center environments. Administered configuration changes, addressed reported issues, and provided personalized support, ensuring service level agreements. Prepared monthly performance reports and identified opportunities to improve technological services, successfully leading key accounts such as Columbus Networks, IFX, and Google through exceptional incident management.

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  Nokia

  Aug 2017 - Sept 2017

  Ingeniero QA NOC

  Audited and ensured quality management in maintenance processes for Nokia networks, overseeing the execution of activities in GSM, WCDMA, and LTE equipment. Supervised installations, conducted TSS and PSIM tests, and performed troubleshooting audits, ensuring compliance with quality standards and operational continuity in telecommunications networks.

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  Gamma Solutions & Energy

  Oct 2017 - Dec 2017

  NOC Front Office Engineer

  Audited and monitored optimization activities in GSM, UMTS, and LTE technologies nationwide, focusing on base stations. Performed troubleshooting audits and corrective actions based on critical parameters, supervised node performance through KPIs, and validated alarms. Managed escalations to infrastructure management, providing approval for optimized sites and reporting non-conformities to ensure network quality and performance.

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  Secretaría General - Alcaldía Mayor de Bogotá

  Jan 2018 - Sept 2020

  Designed and managed technological solutions by gathering requirements and analyzing software capacity for information systems and data integration, applying enterprise architecture principles under TOGAF. Documented and implemented the strategic IT plan (PETI) and led projects for interoperability and technological strengthening in district entities. Conducted diagnostics and assessments of district-level information systems for the implementation of a data governance plan. Designed and implemented an integral architecture for the IVC information system, achieving greater functionality, scalability, and reliability. Developed the district risk matrix for inspection, surveillance, and control, and led the project’s timeline and development phases, ensuring alignment with strategic goals and compliance standards.

  • Professional Consultant

    Sept 2018 - Sept 2020

  • Applications Architecture Contractor

    Jan 2018 - Aug 2018
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  Colpensiones

  Oct 2020 - Jun 2021

  Senior Professional II

  Transformed functional requirements into user stories for pension-related transactional projects, utilizing agile methodologies and BPMN with Bizagi. Designed and integrated solutions through APIs and Web Services, validated functionalities with SQL, and ensured quality, scalability, and compliance with key performance, security, and availability metrics.

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  Ministerio de Agricultura y Desarrollo Rural

  Aug 2021 - Jan 2023

  Information Systems Specialist

  Managed information systems and technological platforms (.Net, nginx, Apache, Tomcat, Node.js) and administered servers and databases (SQL Server, MySQL, PostgreSQL) on Azure. Implemented improvement plans focused on capacity, storage projection, and IT governance, ensuring optimization, security, and operational continuity of the Ministry's critical systems.

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  Efecty

  Jan 2023 - Nov 2024

  Master Analyst of IT Projects

  Managed software development projects in the financial sector, including PSE and banking integrations, using PMI and Scrum methodologies. Oversaw planning, requirements analysis, backlog and roadmap definition, and facilitated agile ceremonies. Applied the DevSecOps lifecycle with tools such as Azure DevOps and Application Insights to design scalable and strategically aligned technology solutions.

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  Corporación Rotorr Motor de Innovación

  Nov 2024 - now

  IT Architect

  Analysis of IT capacity to implement innovation models in IT services, aligned with ITIL HVIT best practices and enterprise architecture frameworks under TOGAF. Led the definition and management of strategic technology plans, ensuring transparency, traceability, and alignment with organizational objectives.