Jian Montalvo

Experience

• 

  Nordstrom

  Jan 2004 - Jan 2012

  Business Manager
• 

  L'Occitane

  Oct 2012 - now

  Store Manager

  Provide direction and leadership to drive sales and profitability always demonstrating exemplary guest service. Responsible for successfully leading the team to sell L’Occitane products through understanding the customer’s needs and demonstrating excellence in service and product knowledge. Continuously demonstrate a high degree of professionalism in order to set the example and to achieve results through the team. Maintain a positive and motivational style in all communications and actions to promote productivity and commitment. Instill pride of ownership in all employees.I love challenge and to show results. I have won 3 times for the company Nationwide Holiday Contest within the 6 years I am with the company. Show less