Evans Toussaint

Experience

• 

  Enterprise Rent-A-Car

  Jan 2008 - Jan 2010

  Management Trainee

  Managed day-to-day development issues.Suggested accessories and complementary purchases. Investigated and resolved customer inquiries and complaints in a timely and empathetic manner.Answered customer telephone calls promptly and in an appropriate manner.Wrote, negotiated and finalized rental contracts.

• 

  GEICO

  Jan 2010 - now

  Developed and implemented successful sales strategies that led to consistently exceeding monthly sales targets.Monitored individual performance results and engaged in timely coaching sessions when necessary.Successfully led the team through organizational changes while maintaining productivity of the team. Interfaced with senior management to better understand objectives and offered recommendations when appropriate.Conducted daily team meetings for comprehensive updates on products, procedures, and company related matters.Interview, hire and train new staff for team support and coach newly appointed agents. Show less

  • Sales Supervisor

    Jul 2018 - now

  • Customer Service Supervisor

    Jul 2016 - Jul 2018

  • Underwriting Supervisor

    Jul 2015 - Jul 2016

  • Supervisor Preparation Program

    May 2014 - Jul 2015

  • Insurance Agent

    Jan 2010 - May 2014