Nirupam Bhattacharya

Experience

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  Accurex Biomedical Pvt. Ltd.

  Jan 2004 - Jan 2005

  Diagnostic Specialist

  Job Purpose: Providing on demand front line field service support to Accurex customers, field sales, and the technical support team.Job Description: My responsibilities included but were not limited to Demonstration & installation of new Bio-chemistry parameters. Programming of Bio-chemistry Instruments as per Data Sheet. Running Bio-chemistry Tests. Trouble Shoot and customer complaint handling.

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  Christeducation

  Jan 2005 - Jan 2007

  Student Counsellor

  Job Purpose: Providing free professional advice and guidance to students interested in studying abroad.Job Description: My responsibilities included but were not limited to Explaining program & course overview. Visa documentation. Visa interview briefing. Education fair participation.

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  J. K. Tube Co.

  Jul 2007 - May 2010

  Office Assistant

  Job Purpose: Maintaining office operations by receiving and distributing communications; maintaining supplies and equipment; serving customers.Job Description: My responsibilities included but were not limited to Forwarding information by receiving and distributing communications; collecting and mailing correspondence; copying information. Maintaining supplies by checking stock to determine inventory levels; anticipating requirements; placing and expediting orders; verifying receipt; stocking items; delivering supplies to work stations. Maintaining equipment by completing preventive maintenance; troubleshooting failures; calling for repairs; monitoring equipment operation. Serving customers by backing-up receptionist; answering questions; forwarding messages; confirming customer orders; keeping customers informed of order status. Show less

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  Allen Laboratories Limited

  May 2010 - Jun 2011

  Administrative Assistant

  Job Purpose: Providing office services by implementing administrative systems, procedures, and policies, and monitoring administrative projects.Job Description: My responsibiloities included but were not limited to Maintaining workflow by studying methods; implementing cost reductions; and developing reporting procedures. Creating and revising systems and procedures by analysing operating practices, recordkeeping systems, forms control, office layout, and budgetary and personnel requirements; implementing change. Resolving administrative problems by coordinating preparation of reports, analysing data, and identifying solutions. Ensuring operation of equipment by completing preventive maintenance requirements; calling for repairs; maintaining equipment inventories; evaluating new equipment and techniques. Maintaining supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies. Completing operational requirements by scheduling and assigning administrative projects; expediting work results. Show less

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  Continental Carbon India Ltd

  Jul 2011 - Nov 2011

  Purchase Officer

  Job Purpose: Maintaining Vendor data, developing new vendors, verifying vendor details, supporting in smooth functioning of purchase department.Job Description: My responsibilities included but were not limited to Vendor development. Purchase Order follow-up. Vendor Data Management. Dispatch and record maintenance of Form 38 and Vendor payments.

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  Dairy Craft India Pvt Ltd

  Nov 2011 - Jun 2014

  Business Relationship Officer

  Job Purpose: Supporting operations by supervising staff; planning, organizing, and implementing administrative systems.Job Description: #Recruited Sales, Back Office, Accounts, Purchase, Dispatch and Logistics Exec, Branch Coordinators, Sales Mgr, QC Exec, QC Mgr, Microbiologist, Plant Supervisor, Dairy Chemist. Conducted Orientation & Induction program.#Reworked on the Annual Employee Satisfaction Survey Questionnaire to introduce vital points concerning New Joiners, Women Safety and Working Enviornment. Conducted the survey for financial year ending March 2012, March 2013 and March 2014.#Worked in collaboration with website management company for transformation of the B2B website to B2C e Commerce site with integrated Sales ERP and CRM Database well within the stipulated budget. Utilised the remaining budget amount in upgradation of the internet connection of the corporate office.#Integrated Facebook & Twitter pages with the website for Social Media Presence.#Developed & Organised existing Customer Database; Daily/Monthly Sales Report, Modern Trade Visit Report, Purchase Order, Proforma Invoice, New Customer Data Sheet, Customer Feedback Form, Contact Us Form formats, in excel, PDF.#Managed participation in 4 (Four) Food Exhibitions viz. HOSTS Mumbai, Jan'13 & Jan'14; AAHAR Delhi, Mar'13 & Mar'14. Won Star Silver Vendor Award at HOSTS Mumbai, Jan'14#Conducted product sampling & customer interaction sessions at Food Hall, Nature’s Basket stores, Delhi; Auchan Hypermarket, Delhi/NCR.#Upgraded the office automation system by buying new computer sets with upgraded configuration to enhance efficiency.#Introduced Business Card Scanned & data manager for fast & easy compilation of customer data.#Collaborated with overseas tech. partner, utilized technical & technological skills to finalise the floor layout for the new production line.# Coordinated with Logistics agencies and Custom Clearance Agents for clearance of shipment. Show less

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  WORLDCLASS GOURMETFOODS PRIVATE LIMITED

  Jul 2014 - now

  Manager Operations Administration

  Job Purpose: Supporting operations by supervising staff; planning, organizing, and implementing administrative systems, obtaining requirements by verifying, preparing and forwarding purchase orders; verifying receipt of items; authorizing payment.Job Description: # Overall office management and administration.# Personnel management including recruitment, attrition control, attendance and leave management, allowances, staff welfare.# Completing special projects by organizing and coordinating information and requirements; planning, arranging, and meeting schedules; monitoring results.# Corporate communication and development of the company’s website.# Liaising with manufacturers and food processing organizations for private labelling.# Verifying purchase requisitions by comparing items requested to master list; clarifying unclear items; recommending alternatives.# Preparing purchase orders by verifying specifications and price; obtaining recommendations from suppliers for substitute items; obtaining approval from requisitioning department; monitoring and expediting orders.# Verifying receipt of items by comparing items received to items ordered; resolving error in shipments with suppliers; authorizing payment for purchases by forwarding receiving documentation.# Keeping information accessible by sorting and filing documents.# Attending corporate meets, exhibitions, seminars, industry events for sourcing of products and suppliers.# Coordination with Logistics agencies and Custom Clearance Agents and arrangement of required documents for clearance of Imported Products. Show less