Michelle Erd

Experience

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  NA

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  Medical Assistant
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  Belmont Lodge Healthcare Center

  Jun 2021 - May 2022

  Resident Concierge/Admissions Coordinator

  ● Coordinates with NHA and department directors to ensure resident safety, spiritual, physical, emotional needs are met.● Interviews potential residents and/or guardians to obtain required information and signatures. ● Attached preadmission documentation to admission papers. Filled out admissions paperwork with resident/guardian in appropriate timeframe. Collected, assembled, and checked paperwork to maintain accuracy.● Maintained records of authorized information taken from records to Medical Record’s department as needed.● Admit and prepare resident’s room (and any needed equipment) and prepares records in accordance with organization’s procedures and policies.● Helps to coordinate resident transfers and discharges in accordance with organization’s policies and procedures.● Maintain updated and accurate census – a current listing of all resident’s, their level of care, and assigned room numbers.● Very knowledgeable of current Medicaid/Medicare regulations governing admissions/discharge requirements of healthcare facilities.● Coordinates resident admission and discharges, makes sure all documents are distributed and uploaded to correct person(s) and areas.● Analyzing and assessing program, policies, operational, and training needs and making appropriate adjustments.● Present with management for Resident welcome meetings.● In charge of resident’s inventory (filling out & updating inventory sheets accordingly, helping residents manage their belongings)● Assists front with clerical duties – answering and redirecting phone calls to appropriate person(s), taking messages, CNA and nurse scheduling, COVID visitor and personnel sign in procedures, administers COVID PCR and Rapid tests, distributes mail to appropriate person(s), directs and assists outside providers, logs and distributes the day’s important paperwork to appropriate places.● Fills out resident complaint forms and coordinates with Social Services Director to resolve issues. Show less

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  Peak Vista Community Health Centers

  May 2022 - now

  Health Informatics Project Coordinator