Joshua Moore, CMCA

Experience

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  Stephen F. Austin State University

  Jan 2014 - May 2017

  Program Assistant
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  LandCare LLC

  May 2016 - Aug 2016

  Intern

  Gained valuable work experience in my time, as an intern, with such a great company in Land Care.

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  Freeman Toyota

  Jun 2017 - May 2018

  Service Advisor

  • Ascertains automotive problems and services by listening to customer’s description of symptoms; clarifying descriptions of problems and effectively communicating them to the technicians; checking vehicle maintenance records and national service history systems for recalls, and recommending services to the customer based on those records• Verifies warranty and service contract coverage when a customer comes in for any form of repair; effectively communicate coverage’s and exclusions to the customer and the technician• Develops estimates for repairs on customer’s vehicles by costing materials, supplies, labor, and sales tax.• Prepares repair orders by describing symptoms, problems, and causes discovered, as well as repairs and services required; obtaining approval signatures; entering repair orders into service database• Maintains rapport and communication with the customer by: reviewing the multi-point inspection performed by the technician, explaining estimates of repairs that demand immediate attention and maintenance needs for the vehicle, and expected return of vehicle. Obtaining customer’s approval to perform recommended services and repairs. Answering any questions and concerns. If need be, also arranging alternative transportation for the customer. Show less

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  Essex HOA Management

  May 2018 - Aug 2020

  Community Association Manager
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  CCMC

  Aug 2020 - Oct 2021

  Community Manager
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  Goodwin & Company

  Oct 2021 - now

  Community Association Manager