Andreas Dahlgren

Andreas Dahlgren

Chef

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location of Andreas Dahlgrenla Bisbal d'Empordà, Catalonia, Spain

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  • Timeline

  • About me

    *

  • Education

    • Linneskolan

      1995 - 1999
      Upper secondary school Restaurant school

      3 years studies to become chef and 1 extra year for headchef with all that comes to it.Education covered everything from cold buffet to advanced cooking, waiting, special course for 8 months on basics of different wines and districts.

  • Experience

    • Restaurant Kvarnen

      Jun 1998 - Jan 1999
      Chef

      Worked on cold buffet and as sous chef.

    • Manhattan Bar & Restaurant

      Jan 1999 - Dec 2000
      Head chef

      Worked as a chef for 3 months and from mid-february as head chef. Responibilities f ex planning and creating menues, and do all the purchases for the kitchen.

    • Tormestorps Stensattning AB

      Jun 2001 - Jul 2007
      Paviour

      2 year as a handyman and the 4 following years as a paviour and foreman for smaller team (4-6 persons), Responsibilities were planning within the team and together with the clients, as well as layout of the projects and calculating and making offerts.

    • Transcom

      Aug 2007 - Oct 2007
      Customer care representative for Hotels.com

      Inbound customer service for project hotels.com

    • Seaskin International

      Nov 2007 - Dec 2007
      Labourer

      Reconditioning yachts.

    • SELLBYTEL Spain

      Jan 2008 - Sept 2010
      Customer care agent

      Technical support for Epson.

    • Sellbytel

      Oct 2010 - Apr 2013
      Senior Agent
    • SELLBYTEL Group Spain

      Apr 2013 - May 2018
      Technical trainer

      Delivered technical training on Epson products, operating systems, and basic network concepts to diverse teams. Collaborated with teams to plan and coordinate training schedules. Conducted post-training evaluations to assess trainee comprehension and identify areas for improvement.Developed and delivered engaging training materials including presentations, manuals, and hands-on exercises.Employed adult learning principles and interactive training techniques to enhance knowledge retention.Provided ongoing support and mentorship to trainees to ensure successful knowledge transfer and skill development. Show less

    • Webhelp

      May 2018 - May 2024
      L1.5 technical quality control

      Performed quality control of ongoing Epson services and delivered training to training teams on specific Epson products. Evaluated completed services, identified areas for improvement, and explored opportunities for cost optimization.

  • Licenses & Certifications

    • Adobe Certified Associate in Visual Design Using Adobe Photoshop

      Dicampus
      Nov 2024
    • Responsive Web Design

      FreeCodeCamp
      Dec 2024
      View certificate certificate