Silvia Falisova

Experience

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  Accenture

  Jan 2006 - Mar 2011

  Accounts Payable Supervisor

  Responsible for leading the AP team processing Vendor Master Data, Foreign Exchangeand Direct Debits invoices (14 employees) , including recruiting, training, performancemanagement, for German client in Banking sector Ensured full tax and accounting regulation compliance of AP functions, corporate policiesand internal controls Supporting the testing and implementation of SSC standardized procedures and solutionswithin transition project phases Tracking and reporting the service performance levels against SLA target and reaction onfindings Responsible for maintaining the work documentation up-to-date and share updates with theteam Driving SSC Operational Excellence by evaluating and recommending the processimprovements to increase service levels and enhance internal customer satisfaction Show less

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  Mondelēz International

  Apr 2011 - Mar 2015

  Manage (plan, organize, co-ordinate and monitor) all AP Invoice Processing (IP), Queryresolution (QR) and Customer Service (CS) related accounting activities across all EuropeanEntities served by EBSC Act as escalation point for the local organization and internal stakeholders in case of anytype of query within the scope of AP for all countries served from EBSC, identify rootcauses and propose and implement corrective actions on AP Supervise the AP IP/QR/CS teams, ensuring quality of their work. Produce regular and adhoc KPI -analysis relating to work processed, control/monitor the overall KPI trend, conductperformance and mistakes tracking. Ensure operational calls with local finance,procurement, suppliers in order to avoid business disruptions Provide strategic directions and best practices in the area of AP in line with Procure to Pay(PtP) workstream, in close cooperation with PtP project, Business Process management(BPM) group and another PtP functions, lead the development of best practice/harmonizedprocesses for AP activities at the EMEA level Supervise the period end closing from AP perspective and coordinate the cross team andcross country activities and implications Show less

  • VAT Supervisor

    Nov 2014 - Mar 2015

  • Accounts Payable Supervisor

    Apr 2011 - Oct 2014
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  Genpact

  Apr 2015 - Nov 2020

  VAT Manager

  Providing RTR VAT services for Mondelez client – preparation and submission of VAT relatedreports (VAT returns, VAT registers/SAFT/Control reports, EC Sales and Purchase Lists,Intrastat reports and other country specific reports based on country legislation) includingsupport during tax audits, for 26 EU countries in scope (180+ entities) Leading VAT department consisting of 36 professionals located in Bratislava, Slovakia andLublin, Poland Cooperation with Mondelez VAT CoE team to ensure compliance with the applicable VATlaws and the Mondelez indirect tax policy Responsible for providing periodic reviews on metrics, ensuring timely and accurate reportingto the client and external authorities As a manager, ensure high performance standards of the department by focusing onoperational excellence, customer centricity and promotion of continuous improvementmethodologyAchievements: Successfully contributed to VAT Blueprinting excercise and Talent Transfer of VATdepartment from Mondelez to Genpact Managed the timely and accurate delivery of 600+ VAT related reports on monthly basis(incl.VAT payments), meeting the challenging contractual SLA targets with limited servicecredit implications Ensuring compliance of provided deliverables by thorough internal reviews, leading to nomajor findings during tax inspections and internal audits Contributing to decrease of open items on VAT BS accounts Driving harmonization and Continuous improvement initiatives, reaching productivity targetsby streamlining the process (Greenbelt project) Leading governance forum with Accenture AP team to increase accuracy of AP postings Going Digital – deployment of VAT healthcheck RPA Show less

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  Mondelēz International

  Nov 2020 - now

  Senior Manager Indirect Taxes

  Leading the center of excellence team for VAT in Bratislava, acting as regional process owner for other indirect taxes and being responsible for end-to-end indirect tax compliance processes in all countries belonging to the MEU region